Back

Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
548 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

Directions

By Type

548 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

July 15, 2016

EXCELLENT Experience One the easiest, most pleasant, least pressure car purchases I ever made. Graham in sales was great to deal with, very nice and real. Thanks Graham More

by Mustang Sally
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Graham Barr
Aug 02, 2016 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Glad to hear you are so happy with the new vehicle!

July 05, 2016

Mix of good and shabby Oldsmobile Intrigue 2002. The service people are friendly but I question service performed. Was told the safety of vehicle was excellent. Parents owne More

by mametocean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager Doug
Jul 07, 2016 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hello. We did an out of province safety inspection on the Oldsmobile and it did, mostly, pass the inspection. It needed a windshield replaced, so we arranged to have it replaced at a local glass shop. The dents in the hood were allegedly made by the glass technician laying the windshield on the hood during installation. This would be strictly against procedure of glass installation as it would, quite clearly, create damage. Based on the nature of the dents, it is our opinion that the dents on your hood were created by rock chips, as there was small chips of paint missing and several other chips on the car. As for the missing hood emblem, we do have a video that clearly shows no hood emblem on the car when it arrived. Our Service Manager, Doug, offered to show the video but the offer was refused. We strive to provide a high quality of service at Preston by having GM Certified Technicians, providing courtesy transportation and a wash and vacuum on every service. If there is an issue with the wash and vacuum or other concerns they can certainly be addressed, but we've provided our opinion on the hood ornament and damage.

June 24, 2016

Brand new GMC TERRAIN STL AWD My husband and I purchased our 6th vehicle through Jack Gofers, at Preston Chevrolet Buick GMC Cadillac Ltd., 2 weeks ago. We traded in our 2014 Chevr More

by GARYOKEEFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack,, Cathy and Heather
June 13, 2016

Satisfied customer, again! Jack Gofers sold my wife and I our first car about 9 years ago. We remembered that positive experience recently when we decided to buy another car. Ja More

by Rich969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, Cathy, Heather
May 06, 2016

Service and Parts departments are great. Sales is poor I had a very positive experience with both the Service and Parts departments. I believe the Sales department led me astray during my purchase experie More

by spike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I prefer not to say
May 03, 2016

My first Buick Encore Thanks Rick Mathews for making my latest SUV purchase hassle free. will be back asking lots of questions, but enjoyed driving around showing it of More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Mathews & Manny for financing
May 06, 2016 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the great review. We are glad you're enjoying your Encore!

April 28, 2016

A very satisfied customer I was looking for a very specific vehicle and had already visited 4 different Cadillac dealers. I spoke with Hussein and in less than a week he found More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussein
May 06, 2016 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thanks for the great review!

March 03, 2016

My purchase I have been buying cars from Preston Chevrolet for 20 years. Bob Powell, Pat Preston and Bill Preston have always been professional and courteous and More

by Holly w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Powel
February 29, 2016

Outstanding experience I had a great experience working with Blaike Smith and Bill Preston. They did everything they could to make sure I walked out of the door happy and wi More

by Bhuston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaike Smith and Bill Preston
November 16, 2015

New car purchase Preston really took ownership of our goal in finding us just the right car that suited our budget. We were very fussy customers, they delivered everyt More

by MW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Brandon and Heather
Nov 20, 2015 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for your review!

...
52
...