Preston Chevrolet Buick GMC Cadillac LTD

I had a appointment at 10:00am which I arrived at time but my short inspection wasn't performed until ill 2pm. I than noticed my coin holder trim was broken. Lack of customer service and quality workmansh but my short inspection wasn't performed until ill 2pm. I than noticed my coin holder trim was broken. Lack of customer service and quality workmanship More

I took my Buick Encore in for the regular servicing and to repair a slow leaking tire (due to an embedded screw or nail). The service was quick, I was kept up to date, and all staff was friendly as is usu to repair a slow leaking tire (due to an embedded screw or nail). The service was quick, I was kept up to date, and all staff was friendly as is usual. More

I’m happy that I got the emissions recall done you guys did a awesome job at cleaning the parts of the interior with the spray. did a awesome job at cleaning the parts of the interior with the spray. More

Should have been a 5 star if not for the 3 hour wait for shuttle service to pick me up though I understand it’s pandemic days shuttle service to pick me up though I understand it’s pandemic days More

Thanks for taking car of my vehicle Tuesday, oil was changed, tires rotated & system was checked.. thanks to Chris who was in charge, & who always takes his time to explain what was done ..thanks Chris changed, tires rotated & system was checked.. thanks to Chris who was in charge, & who always takes his time to explain what was done ..thanks Chris appreciate you More

Jamal was good and friendly. Anne was as well. I asked Jamal was good and friendly. Anne was as well. I asked Anne for an appointment and was told Dec 8 was earliest for mirror warranty and would take 5 Jamal was good and friendly. Anne was as well. I asked Anne for an appointment and was told Dec 8 was earliest for mirror warranty and would take 5 hours. Drove in and Jamal fit me in that day and had it done in 1 hour. More

We just purchased a Terrain Denali. Its only been a few days but so far I love my new ride, however i can say our the salesman we dealt with was the worst we've dealt with. AJ(Arjun) flat out misinformed days but so far I love my new ride, however i can say our the salesman we dealt with was the worst we've dealt with. AJ(Arjun) flat out misinformed us about a feature that was on the car and then tried to say it was only on the floor model he showed us even though the vehicle we bought was identical. (it turned out the 2020 version didn't even come with this feature which it took a manager to tell me after I had bought and driven the car for a few days.) He tooted his own horn 4-5 times atleast about how good of a car expert and top salesman etc he was as well as tried to toot my husbands horn until I told him to stop. He didn't seem to interested in trying to get me a better offer and it wasn't until I talked to management that I felt like a valued customer I will say the management and was fantastic and really went the extra mile to get me into this car. As well as a kudos to Ravee in financing, very helpful. Yes I know i should have switched saleman at the beginning but I had bought a car from Preston before and our car buying experience had been great, i was hoping it would get better unfortunately with him it didn't. I would recommend buying a car from Preston, just pick your saleman wisely. More

Sorry but I do not give written reviews, Why doe review have to be at least twenty-Five words? Not sure weather I would Recommend service Center. have to be at least twenty-Five words? Not sure weather I would Recommend service Center. More

Oil change price was good but the price to change cabin filter is ridiculous. Take their word signs of rats? Had wiper blades replaced once and ended up with a bill over $100.00. filter is ridiculous. Take their word signs of rats? Had wiper blades replaced once and ended up with a bill over $100.00. More

You would assume that when you take your Denali in for a service. The dealer would atleast do a quick wash and vacuum. I say this as I owned a Lincoln and this was a standard. service. The dealer would atleast do a quick wash and vacuum. I say this as I owned a Lincoln and this was a standard. More