Ontario Chrysler Jeep Dodge - Service Centre

Most of my dealings are with Scott Gillingham. Scott is always great to talk with, he tries to understand the problem and always follows up to make sure that I am aware of the solution and the options and always great to talk with, he tries to understand the problem and always follows up to make sure that I am aware of the solution and the options and the associated costs. The last couple of times our vehicles have been serviced there has been grease/oil stains on our floor mat on the driver side. The price is always okay and I hope it is fair. More

On my first service visit I experienced some poor customer service. I gave a statement of facts on this site about my experience. I received a call from Bourk ( I believe he is the owner or one of th customer service. I gave a statement of facts on this site about my experience. I received a call from Bourk ( I believe he is the owner or one of the owners - not sure) within an hour. He went to great lengths to make things right, right down to picking up my car and delivering it back after the parts came in. I want to thank Ontario Chrysler for taking charge of poor, but not awful, service and going the extra miles to ensure I was happy. I have no hesitation in recommending this dealer for service or sales, as I bought the vehicle there as well. I will also add the work was warranty, so they did not forget about me AFTER the sale like so many retailers do. Thanks again Ontario Chrysler ! More

We deal with Scott Gillingham at Ontario Chrysler to have all our servicing done on our 2011 Dodge Journey. Scott always takes the time to run through the items due for servicing and makes us feel confident all our servicing done on our 2011 Dodge Journey. Scott always takes the time to run through the items due for servicing and makes us feel confident we are keeping our vehicle in tip top running order. The service is always quick and done within hours of bringing the vehicle in to have the work preformed. More

I was in the other day to have my vehicle serviced and I dealt with Dawna in the service department. I found her to be very helpful and courteous, she took the time to listen to my explanation of what was w dealt with Dawna in the service department. I found her to be very helpful and courteous, she took the time to listen to my explanation of what was wrong and what I wanted done. She then explained the entire breakdown of what needed to be done and what was involved, including the length of time it would take to complete the work. I felt that Dawna was very personal able, pleasant and I was comfortable talking with her. Overall my experience with Dawna and Chrysler was excellent and I am looking forward to dealing with her again. More

I have been dealing with Scott Gillingham for several years and am impressed with the service he provides. I feel like I have my own go to person that always takes care of my Jeep repairs and or concerns years and am impressed with the service he provides. I feel like I have my own go to person that always takes care of my Jeep repairs and or concerns. He always provides an honest opinion when I ask for it and is able to help me make educated decisions when it come to maintaining my vehicle. I originally leased the Jeep from another location and was very disappointed with the level of service I received. Going to Scott was the best decision I made. I bought out my lease at his location for that reason. My next purchase will be at this location as well. Sincerely, Rose Caines-Groves. More

I have been dealing with Scott for years now and can I have been dealing with Scott for years now and can always count on him to get the job done. I trust his judgment and feel confident taking his a I have been dealing with Scott for years now and can always count on him to get the job done. I trust his judgment and feel confident taking his advice on repairs and maintenance as he has never steered me wrong! Scott always has a positive attitude and treats his customers with respect. He knows my truck and is always able to answer my questions and guide me in the right direction. I was just telling my husband last week that it’s so nice to be able to build a relationship with my service advisor. It makes the service process much more pleasant. Thanks Scott, for all that you do! Jennifer Fiore More

I saw Grant Cafferty at the service desk, he was friendly and seemed honest. Ontario Chrysler is not in my area, but I decided to come here as I was tired of the poor service in my area. I do not have the bi and seemed honest. Ontario Chrysler is not in my area, but I decided to come here as I was tired of the poor service in my area. I do not have the biggest knowledge of cars, but Grant took the time to explain things to me without making me feel dumb or silly. He was able to have my car back in time when he said it would be, and was able to give me a good deal. I will bring my car back to him in the future. More

Working with both Grant and James is highly recommened. They are organized, efficient and provide exceptional customer service. Always above and beyond. Thank you always. They are organized, efficient and provide exceptional customer service. Always above and beyond. Thank you always. More

Great service Anthony Italiano made sure vehicle was done right and on time?answered all my question .i have many vehicles but I get good quality service at Ontario Chrysler compared to the other dealerships right and on time?answered all my question .i have many vehicles but I get good quality service at Ontario Chrysler compared to the other dealerships I have used in the past . I have recommended and will continue to recommend Anthony and the service department to others More

I have always been reluctant to bring my vehicles to a dealer in the past until I met Scott. He was professional and friendly. I felt like I could trust his recommendations and that he wasn't just trying dealer in the past until I met Scott. He was professional and friendly. I felt like I could trust his recommendations and that he wasn't just trying to make a sale. He made me feel like my concerns mattered. I will continue to bring my car to Scott. More