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Ontario Chrysler Jeep Dodge Ram
Mississauga, ON
3,746 Reviews
At Ontario Chrysler, we carry 700+ New and Used Chrysler, Jeep, Dodge, Ram Trucks, Cars, Minivans, and SUVs, in Toronto, Mississauga, GTA, Ontario, along with used imports cars, trucks and SUVs by top manufacturers. Our sales staff will help you find the new or used car that you have been searching for. We serve all of Ontario including Oakville, Burlington, Hamilton, Barrie, Etobicoke, Brampton, Caledon, Milton, Orangeville and more.
For years, our financial staff at Ontario Chrysler has offered expert advice for those seeking a great Dodge, Jeep, Ram or Chrysler car loan or lease. Our service doesn't stop there. Mississauga customers can come in and take advantage of our knowledgeable Dodge, Jeep, Ram and Chrysler car repair technicians and a fully-stocked inventory of Dodge, Jeep, Ram and Chrysler car and Truck authentic Mopar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 PM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,746 reviews
July 28, 2017
Best Sales experience ever I was referred to Constantine and it has been a wonderful sales experience, bought a second car and I can say that the experience and support did not I was referred to Constantine and it has been a wonderful sales experience, bought a second car and I can say that the experience and support did not end when I drove off the dealership with my car. When I have concerns or repairs he shows his interest even for an oil change. When I have questions he has been there to respond and support me not in the way of just selling and moving on. I tell you I had to buy a second car and the experience has been nothing but unbelievably wonderful and I have no regrets recommending Constantine seriously to anyone after two trials. More
by Eddy
July 28, 2017
Best service, great price Came from driving a Mercedes and this dealership and Kyle are 100x better, hands down. Great service, price and attitude. Would highly recommend. Came from driving a Mercedes and this dealership and Kyle are 100x better, hands down. Great service, price and attitude. Would highly recommend. Really happy with the car too. More
by Akhilchawla
Employees Worked With
Kyle McGuigan
July 28, 2017
Welcoming My salesmen went above and beyond to make sure buying my first car was a smooth stressfree experience. Without hesitation he completed extra tasks for My salesmen went above and beyond to make sure buying my first car was a smooth stressfree experience. Without hesitation he completed extra tasks for me to ensure my insurance adjuster had all of the information he needed. Thank you for all of your hard work! More
by Jessica
Employees Worked With
Mike Kakish, Rajan Sabharwal
July 28, 2017
Service Center The service has been awesome, they listen carefully, explain what will be done and offer solutions that make car repairs a wonderful experience that y The service has been awesome, they listen carefully, explain what will be done and offer solutions that make car repairs a wonderful experience that you want to repeat. Even an oil change is a fun experience. Even when I come for pick up the cost of service is very competitive and comparable to any other place I have dealt with before, much cheaper than some places I have used in the past. More
by Eddy
July 25, 2017
Dodge Journey- Sonia and Cyrius St Hilaire There is one word to describe Gord......AMAZING! We purchased and picked up our new car in 6 hours. He is a genuine person and extremely knowledgab There is one word to describe Gord......AMAZING! We purchased and picked up our new car in 6 hours. He is a genuine person and extremely knowledgable. He made the dreaded task of buying a new car a positive experience. I would highly recommend him and the dealership. More
by Sonia
Employees Worked With
Gord Pich
July 25, 2017
Wonderful experience Sam was exceedingly kind and helpful, meeting my every need. I would not hesitate to recommend Ontario Chrysler or Sam to anyone. Thank you for all yo Sam was exceedingly kind and helpful, meeting my every need. I would not hesitate to recommend Ontario Chrysler or Sam to anyone. Thank you for all your help. More
by ca_poirier
Employees Worked With
Samuel Dyer, Rajan Sabharwal
July 24, 2017
Outstanding Service The process of buying a new vehicle can be stressful, but not if you go to Ontario Chrysler. This is now the 3rd vehicle I have purchased from this l The process of buying a new vehicle can be stressful, but not if you go to Ontario Chrysler. This is now the 3rd vehicle I have purchased from this location and all 3 times Matthew Techlowicz was my sales rep. He is extremely knowledgeable and makes the entire process very smooth and enjoyable. I have also refereed people to him and they have all purchased a vehicle and were extremely pleased. More
by EGM2014
Employees Worked With
Matthew Techlowicz
July 21, 2017
New Vehicle Purchase and Accessory Installation The dealership is great. I selected my vehicle in the morning and it was ready and licensed by the end of the day. Brian and Glen from the service d The dealership is great. I selected my vehicle in the morning and it was ready and licensed by the end of the day. Brian and Glen from the service department installed the soft top on my Jeep Wrangler. They were excellent and took the time to show me everything I needed to know. The customer service waiting room is also fantastic. Lots of coffee, food and wifi. I would have no hesitation in returning to this dealership. Their Jeep selection is excellent and they are eager to make a good deal. More
by Wes Marsden
Employees Worked With
Brian and Glen in the service bays., Mike Dorosti
July 21, 2017
I felt humiliated by the employees especially Dave Pozzobon Never before have I felt mocked or discriminated against in my life, Not until yesterday as I walked out of the dealership. I shed a few tears in the Never before have I felt mocked or discriminated against in my life, Not until yesterday as I walked out of the dealership. I shed a few tears in the car, especially as I reflected on the bashing words used especially by Dave Pozzobon. He used words like " Are you an aboriginal, show me your Aboriginal card", " I can understand you, at least your English isn't broken". Nothing good came out of his mouth, as he sat there speaking to me in such a cocky and sarcastic tone. I couldn't believe a manager would speak that way to his customer.By the way, I am new in Canada (migrated from Finland in 2015 with my family) This is my story........... I went to the dealership to buy a car as I had problems with my old Ford Freestar 2006. I was introduced to Richard who will then sell me a brand new Grand Caravan 2017 for $20,000 ( $139,00 bi-weekly). Richard who was apparently just looking to sell the car never informed me that the $20,000 that I would pay for the car, doesn't include taxes, freight, and warranty, I didn't ask him the sub total because it was my first time ever buying a new car, I didn't know what to expect i.e. sub total, freight, taxes, All I thought is that the price included everything i.e . interest, thus, I thought i will only pay $20,000 as i initially told Richard. Anyway, Richard took me to the business development manager, Robert Bush to finalize the deal without letting me know the total amount. After Robert found me a financial institution (Scotiabank) to loan me the "$20,000", at that point what was left was to sign the papers. While I was in Robert's office, I kept emphasizing on the fact that I could only pay $20,000 ($139 bi-weekly), however, Roberto got me a deal for ($156 bi-weekly) and told me the price ($20,000) didn't change. Again, Robert like Richard also didn't let me know that I was going to pay more than $20,000 for the Grand Caravan after interest, taxes, insurance, freight. Apparently, this is where I felt Chrysler employees acted Unethically. As both Richard and Robert never walked me through the paper work ( the amount that I would eventually pay after applying taxes, freight, and interest fees). Robert Bush just told me to sign here and there without drawing my attention to the total amount. I got to know two days after buying the car that I will pay the total sum of $32,000 for the Grand Caravan.How did I know? I logged into my Scotiabank account to pay a bill, I noticed I have a borrowed amount of $28,000, I was very shocked to see this so I called the bank immediately. The bank told me that I will pay $32,000 interest included and asked if I wasn't aware of the amount. I told them I honestly thought I was going to pay $20,000 as opposed to $32,000 no one told me that, furthermore the bank asked me to contact the dealership and asked why didn't they let me know the total amount. Anyway, the following day I went to the dealership to complain about the fact that no one told me the "total amount". That was when I was introduced to the Dave Pozzobon who was so disrespectful and mocked me indirectly as I explained what transpired between me and Richard. He was using words like " am I an Aboriginal, show me your Aboriginal card" " " I can understand you, at least your English isn't broken" " welcome to Canada, that is how we do this here". he literally made me feel like I was nothing as he kept giving me this disdainful look. I couldn't take his sarcasm anymore so i had to get up and leave in the most shameful manner ( he didn't even extend his hand for a handshake). I have never felt so discriminated against in my life before, not until the 20th of July 2017. I hope someday Dave will experience the same feelings he put me through. More
by Mohammed
July 20, 2017
Great sales agent, cheaters and liars in the back office I just purchased a brand new Grand Cherokee from Richard. He was very professional. He stayed past closing time so my girlfriend (who was coming fro I just purchased a brand new Grand Cherokee from Richard. He was very professional. He stayed past closing time so my girlfriend (who was coming from Scarborough) could see the car. Everything went well. Richard delivered on everything he promised. So now I had to go see the business manager (Rajan) to get the financing done. Initial conversation went well. He asked if I wanted to add various different warranty packages on and I declined. So we spoke the next day because I wanted to see if my financing was approved. He again tried to sell me the "Titan Package". I said "I'll think about it". This was on Saturday. On Monday I emailed him asking for disclosure documents on the package and what it includes. I wanted to read before buying. Didn't get a response from Rajan. So I went in the next morning to sign and pick up my new car. Went to the business office and told Rajan that I did not want to go with the Titan Package. His response was "I thought you wanted it so I included it in the contract". I asked "can you not remove it?". He said "No, as the contract is already written and he can't change it". So I stood up and walked out of his office and went to reception to and asked to speak to a manager. Richard came over and asked me what the problem was. I explained to him and he proceeded to speak with one of the Sales Managers. Richard came back and he apologized and said he will get things sorted out for me. He came back a few minutes later and said all taken care of, sorry for the trouble. After reading previous reviews here, is this how they do business here? Are we like prey when we walk into the business office where they try to jam you with products you don't necessarily need? If it weren't for Richard I would probably be shopping at a different dealership next time. More
by can't be bullied
