Northstar Ford Calgary - Service Centre

I had my 2014 Explorer serviced. The experience was friendly and great. Cass was very attentive to my requests and she made my experience very enjoyable. I felt comfortable talking to The experience was friendly and great. Cass was very attentive to my requests and she made my experience very enjoyable. I felt comfortable talking to her because she was patient and accommodating to my requests. She went above and beyond to assist me. More

Great staff Fiona has been my service advisor since I bought my truck. She has always done her best to make sure my vehicle is kept in the best shape possible. I Fiona has been my service advisor since I bought my truck. She has always done her best to make sure my vehicle is kept in the best shape possible. I feel like she is honest about what needs to be done and when so that I can manage my expectations and costs, and still keep my truck running well. More

Thoughtful Staff Good service. They keep in mind how many uses my Ford Maintenance plan has left and make sure I make the most of it. The shuttle service they offer i Good service. They keep in mind how many uses my Ford Maintenance plan has left and make sure I make the most of it. The shuttle service they offer is also really nice. I can drop off my car and get picked up from my house when it's ready. More

Service Great, friendly service. They kept me involved from when they started and when they finished. Only thing that could have been done was to place the l Great, friendly service. They kept me involved from when they started and when they finished. Only thing that could have been done was to place the lugnuts/bolts back in the glove box, and closed the manual book. More

service at 60 Good recommendations for waiting on certain items and those that are urgent. Quotes were followed up, nothing was done before approval. always friend Good recommendations for waiting on certain items and those that are urgent. Quotes were followed up, nothing was done before approval. always friendly at front desk. More

Great service experience! Took my 2015 Ford F150 in for routine service (i.e. oil change, wheel alignment) and told my service representative about a noise that was coming from Took my 2015 Ford F150 in for routine service (i.e. oil change, wheel alignment) and told my service representative about a noise that was coming from the engine. It was investigated and determined there was an issue with one of the turbos. Technician also identified a small oil leak. Both issues were covered by warranty and the work was completed in a timely manner. More

They do great work~ Despite the fact thatmy Ford Explorer is still within the. Warranty period, the service they I received was exceptional. A number of items were found Despite the fact thatmy Ford Explorer is still within the. Warranty period, the service they I received was exceptional. A number of items were found to be in need of warrantable servicing. Needed work were items that’s were caught in an inspection,and repaired Timely and proactive communication. Thanks Fiona. More

Recall work Easy to set up appointment, took my vehicle on time and everything was in order when I picked it up. Overall a very smooth transaction. Easy to set up appointment, took my vehicle on time and everything was in order when I picked it up. Overall a very smooth transaction. More

Recall work Jenn is a terrific service advisor, communicated well and made every effort to resolve the problem. Recall work was completed but the problem with the Jenn is a terrific service advisor, communicated well and made every effort to resolve the problem. Recall work was completed but the problem with the truck noise at startup could not be replicated so diagnosis was not possible. More

First service Friendly, fast and to the point Everything was on time, I was treated by Fiona, who explained the process, then I was shown the waiting area, coffee Friendly, fast and to the point Everything was on time, I was treated by Fiona, who explained the process, then I was shown the waiting area, coffee and newspapers are available, I was told the service would take 1 1/2 hours but it was done in 1 More