Northstar Ford Calgary - Service Centre

Fusion maintenance service Great job! The service call was easy, done on time and with no additional costs. I used the overnight drop-off which was very convenient. Great job! The service call was easy, done on time and with no additional costs. I used the overnight drop-off which was very convenient. More

Maintenance Package service Booked service on line and response was first rate. I had booked after hours and received a response first thing next day. Booked next day service a Booked service on line and response was first rate. I had booked after hours and received a response first thing next day. Booked next day service and arrived at service center to find the service agent Scott was efficient in taking down the essentials and my concerns with transmission temperature. Scott called and updated myself with the findings of the service mechanic. I was offered transportation from the service vehicle. A very timely and efficient service call. More

Oil change service Service was good as always - it is worth the drive to town for us! This time however - a cover/rubber piece was left off and hanging below the fron Service was good as always - it is worth the drive to town for us! This time however - a cover/rubber piece was left off and hanging below the front of the truck when we got home! More

Dissapointed This was a last minute service appointment and the service staff was kind enough to get my truck in for service on short notice. However, it took q This was a last minute service appointment and the service staff was kind enough to get my truck in for service on short notice. However, it took quite a bit longer than i was told or anticipated as well, when the work was done, i felt that the person taking my payment had no clue on what was done in regards to the service or the inspection SPECIAL????? When I got into the truck, it had a strong odor of diesel fuel in it as if the service tech forgot a soaked diesel rag, THIS PISSED ME OFF IMMENSELY AS I COULD NOT GET RID OF THE SMELL WITH THE WINDOWS OPEN AND I KEEP OUR TRUCKS VERY CLEAN. I then tried phoning the service department back to let them know and kept getting voice mail for the rest of the day. I did however, leave a message and NO ONE CALLED ME BACK. So my first experience with North Star Ford was less than acceptable. Tracey Olfert Response Safety & Rescue Services Inc. More

repair the driver door It was done quickly and to my satisfaction. Fiona was friendly and very professional. The girl who got me the bill and key after the work was compl It was done quickly and to my satisfaction. Fiona was friendly and very professional. The girl who got me the bill and key after the work was complete was also friendly. More

Extremely pleased with my service experience .The detailing I had a very good experience with servicing and detailing the car was spotless inside and out thank you even tho it was Sat I was given a ride home an I had a very good experience with servicing and detailing the car was spotless inside and out thank you even tho it was Sat I was given a ride home and was offered a taxi chit for pickup Idid not use it More

Unreal customer service Rob and Fiona are the best The rating is deserved Rob and Fiona go active and beyond what their job entitles !!!! I have never been this satisfied with a service as much as this The rating is deserved Rob and Fiona go active and beyond what their job entitles !!!! I have never been this satisfied with a service as much as this !!! Kudos guys keep up the great work More

Service Center They quickly repaired the front end noise. Mitch described how they were going to diagnose which gave me confidence they would get to the root of the They quickly repaired the front end noise. Mitch described how they were going to diagnose which gave me confidence they would get to the root of the problem. More

Replace defective clutch due to 2012 Ford design fault I have been a bit frustrated with Ford for producing a terrible transmission in the 2012 Ford Focus which I bought new from Crowfoot and have had issu I have been a bit frustrated with Ford for producing a terrible transmission in the 2012 Ford Focus which I bought new from Crowfoot and have had issues with it for some time. I was told (and read) that Ford issued a recall and have had to replace thousands of these clutches due to this design (which was a new attempt). It was also disappointing to learn dealerships were only being shipped very limited quantities of clutches for replacement (like 2 per week per dealer?). Despite this disappointment I have to say Northstar Ford have been excellent in going the extra mile to resolve this issue for me. Cudos to Lynn Edwards as well - really good service. I have bought three vehicles from this dealership and will continue to deal with them as a result. Nice work guys! Ford: please get back to the high quality designs we are used to. Had your service at Northstar not been excellent you would have lost a family of customers for good. More

Repair the rear axle leakage I called the service center and they arranged the appointment on the next day. The service guy is very professional and friendly.The warrantee program I called the service center and they arranged the appointment on the next day. The service guy is very professional and friendly.The warrantee program is awesome! More