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Northstar Ford Calgary
Calgary, AB
2,687 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,687 reviews
May 18, 2018
Hit or Miss This service was better than last time. A couple of weeks ago we had Northstar switch out our winter tires for summers. They didn't bother to check This service was better than last time. A couple of weeks ago we had Northstar switch out our winter tires for summers. They didn't bother to check the tire pressure of the summers. On the drive back home on the freeway the car started pulling to the left during a lane change. The pressure was so low that the front tire almost left the rim. Fortunately, we had a portable pump and filled the tires to the correct pressure on the side of the road. When we got home and called Northstar service to report what happened they didn't seem concerned in the least. The only reason I would recommend someone to Northstar is I know the owner. However, if we have another experience like this again then that proclivity will change. Very disappointing. More
by Fordfan
Verified CustomerEmployees Worked With
Alex Chick, Carmen Dove
May 18, 2018
regular service on mustang and key was not working. I took my mustang in for regular service and one of my keys was not working, explained what was happing to Leann in service and when I got my car bac I took my mustang in for regular service and one of my keys was not working, explained what was happing to Leann in service and when I got my car back service was complete and key was working, Leann explained everything to me, what was did to my car. Leann was great to deal with, great service. More
by wilson
Employees Worked With
May 18, 2018
New and Used Car purchase My wife and I had an excellent experience with our first vehicle purchase that we came back for a second vehicle. Sib was knowledgeable and humorous m My wife and I had an excellent experience with our first vehicle purchase that we came back for a second vehicle. Sib was knowledgeable and humorous making our time at the dealership memorable. Sam worked with us to ensure we understood every detail while explaining different types of payment schedules. More
by ROCHELLESIDDALL
Employees Worked With
Sib Kalsbeek, Sam Darwiche
May 18, 2018
Good customer service George is Mr Customer service . Detail shop sucks will have to take my truck back for the 3rd time to get the broken glass out of my truck. George sai George is Mr Customer service . Detail shop sucks will have to take my truck back for the 3rd time to get the broken glass out of my truck. George said he will make it right . All the customer service from the body shop is hands down the best service in Calgary. I will be be back for sure. More
by ALEX_J_WOOD
Employees Worked With
Maureen Frison, George Thorne, Lauren Pfeiffer, Rachel Bulpitt
May 18, 2018
Just great service! Derrick in finance and Tanya our delivery coordinator were both great to deal with! They were both knowledgeable, friendly and accommodating to our sc Derrick in finance and Tanya our delivery coordinator were both great to deal with! They were both knowledgeable, friendly and accommodating to our schedule as well. More
by scottd
May 17, 2018
Excellent client relationships. The entire staff are so warm. I was issued a train ticket and was called when the car was ready. They are all very cordial and open The entire staff are so warm. I was issued a train ticket and was called when the car was ready. They are all very cordial and open More
by YOMIOLUJONWO
May 17, 2018
Great Ford Service Station Brilliant service station equipped with professional team is always a pleasant experience, which I share with my friends. It takes xxxx of energy and Brilliant service station equipped with professional team is always a pleasant experience, which I share with my friends. It takes xxxx of energy and skills to maintain over year after year. Keep it up!! More
by SANJAYMA
Employees Worked With
Cassandra Walker
May 16, 2018
Good service! They did everything I asked and still got my car back to me on time! Good communication with me too, as they worked through the issues. They did everything I asked and still got my car back to me on time! Good communication with me too, as they worked through the issues. More
by R
Employees Worked With
May 16, 2018
One of my best dealer service experiences Thanks Jen! Wonderful experience when servicing my daughter's truck on the Ford maintenance plan. The service agent Jen was a pleasure to deal with, and the tech Wonderful experience when servicing my daughter's truck on the Ford maintenance plan. The service agent Jen was a pleasure to deal with, and the tech that picked up the truck, was friendly and had a smile on his face! Thanks you two! More
by 3NAILGRACE
Employees Worked With
Jen, I do not see your name in service?
May 14, 2018
Recall Jennifer Chouinard is very friendly and professional. I would have rated higher and the only reason it's a 7 out of 10 is because when I originally bo Jennifer Chouinard is very friendly and professional. I would have rated higher and the only reason it's a 7 out of 10 is because when I originally booked my apt online no one called me back to confirm my appointment More
by IERVELLA
Employees Worked With
Jennifer Chouinard
