Northstar Ford Calgary

Service Repair Absolutely fantastic service. My vehicle was in a collision while it was parked. I has noticed a loud vibration sound which increased as the in the fr Absolutely fantastic service. My vehicle was in a collision while it was parked. I has noticed a loud vibration sound which increased as the in the front right section of the vehicle. Scott was vey helpful to insure he had all the insurance detail so they could approve and be billed directly for all damage to the vehicle. He also kepted updated. Mike also was wonderful too and stepped in when Scott was unavailable to ensure repairs would be completed as soon as the parts where recieved. I wanted to than Scott and Mike for keeping me informed and easing my stress level. More

body shop review 2013 Ford Edge was repaired in good time by body shop for minor damage to rear bumper. . Courteous service; repair looks good; appreciate the car wash 2013 Ford Edge was repaired in good time by body shop for minor damage to rear bumper. . Courteous service; repair looks good; appreciate the car washing and detailing. More

Summer service and detailing Great service, Brittany was friendly polite and enthusiastic. Best service that I have had in the city. Plan to continue servicing my vehicle at Crowf Great service, Brittany was friendly polite and enthusiastic. Best service that I have had in the city. Plan to continue servicing my vehicle at Crowfoot Ford versus some of the other dealerships. More

Top Notch! From start to finish a great experience. Had my vehicle in for a recall repair and it was handled expertly. I even got my vehicle back sooner than exp From start to finish a great experience. Had my vehicle in for a recall repair and it was handled expertly. I even got my vehicle back sooner than expected. More

Service & Ford Maintenance Package We have had great service for the past 6 years on our Ford Fusion. However, I am not impressed with the Ford Maintenance Package. Regular service vi We have had great service for the past 6 years on our Ford Fusion. However, I am not impressed with the Ford Maintenance Package. Regular service visits (i.e. oil changes, tune ups, etc) have been fine. As for any other work we have asked to have done - we were told our car "did not qualify". On our final service call, I asked to have the brakes redone. The report came back saying that we had 9mm left on our front brakes. In December 2015, the report said we had 6 mm left. In June 2013, we had 5 mm left. Can't believe that the brakes are improving!! When we visited the dealership late last fall to see about trading in our current car, they said that we would need to have the brakes redone as they were in need of repair. This whole final service call has left us unimpressed with Ford - and not sure about the quality of repairs at Northstar. Will definitely look elsewhere! More

lightbulb change Took my car in for service, just to change a signal light bulb. Typically I would have to leave it there for the entire day but Mitch managed to get Took my car in for service, just to change a signal light bulb. Typically I would have to leave it there for the entire day but Mitch managed to get it done right away so I didn't have to wait very long. More

excellent service I found that my experience from drop off to pick up was excellent. Brittany was great to deal with and everything was right on time I found that my experience from drop off to pick up was excellent. Brittany was great to deal with and everything was right on time More

Average Disappointed. 8 000kms on vehicle and needed trunk button, heated cooled seats and block heater replaced. Dealership unwilling to throw in hood decal Disappointed. 8 000kms on vehicle and needed trunk button, heated cooled seats and block heater replaced. Dealership unwilling to throw in hood decal install for troubles. More

Job well done! Fiona and the crew in service and sales staff went above and beyond to get my new F150 perfect for me. They worked around my schedule to get things do Fiona and the crew in service and sales staff went above and beyond to get my new F150 perfect for me. They worked around my schedule to get things done, and provided me with a vehicle while mine was in the shop. More

Excellent customer service in resolving a cracked windshield I brought my vehicle in for service and when I came back later that day to pick it up I noticed a crack in the windshield. I spoke with Craig, and he I brought my vehicle in for service and when I came back later that day to pick it up I noticed a crack in the windshield. I spoke with Craig, and he went out of his way to resolve the problem, eventually replacing the widow at no cost to me. I am very please with the excellent customer service that was provided by both Craig and Mitch. More