Northstar Ford Calgary

Oil change Staff was friendly and helpful. Called in for an appointment and got one right away. Our vehicles was able to get in on a wait appointment and we did Staff was friendly and helpful. Called in for an appointment and got one right away. Our vehicles was able to get in on a wait appointment and we did not wait long! More

As always, your people and your service was excellent. treated with respect, driven home in comfort, great driver, your service rep made sure I had no problems when I came to pick up my truck. This is a gr treated with respect, driven home in comfort, great driver, your service rep made sure I had no problems when I came to pick up my truck. This is a great dealership. More

First Time Servicing of This Vehicle Not only was it this vehicle's first servicing, but our first time in this particular service centre. Comparatively, we were not disappointed with an Not only was it this vehicle's first servicing, but our first time in this particular service centre. Comparatively, we were not disappointed with anything and pleasantly surprised when everything was done on time. More

body shop review 2013 Ford Edge was repaired in good time by body shop for minor damage to rear bumper. . Courteous service; repair looks good; appreciate the car wash 2013 Ford Edge was repaired in good time by body shop for minor damage to rear bumper. . Courteous service; repair looks good; appreciate the car washing and detailing. More

Summer service and detailing Great service, Brittany was friendly polite and enthusiastic. Best service that I have had in the city. Plan to continue servicing my vehicle at Crowf Great service, Brittany was friendly polite and enthusiastic. Best service that I have had in the city. Plan to continue servicing my vehicle at Crowfoot Ford versus some of the other dealerships. More

Last minute service request Asked for next day apptmt for quick basic service. Staff were quick to reply and were able to accomodate my wife being able to drop vehicle and picku Asked for next day apptmt for quick basic service. Staff were quick to reply and were able to accomodate my wife being able to drop vehicle and pickup within 2 hours!! Thank you Brittany and Lynn !!! More

Great Service Department! Love bringing my 2012 Focus here for service! I normally deal with Fiona whenever I bring it in, she is always very upbeat and helpful! Will continue Love bringing my 2012 Focus here for service! I normally deal with Fiona whenever I bring it in, she is always very upbeat and helpful! Will continue to bring my vehicle to the dealer for service as long as she continues to work there. Keep up the great work. :) More

Service Repair Absolutely fantastic service. My vehicle was in a collision while it was parked. I has noticed a loud vibration sound which increased as the in the fr Absolutely fantastic service. My vehicle was in a collision while it was parked. I has noticed a loud vibration sound which increased as the in the front right section of the vehicle. Scott was vey helpful to insure he had all the insurance detail so they could approve and be billed directly for all damage to the vehicle. He also kepted updated. Mike also was wonderful too and stepped in when Scott was unavailable to ensure repairs would be completed as soon as the parts where recieved. I wanted to than Scott and Mike for keeping me informed and easing my stress level. More

Top Notch! From start to finish a great experience. Had my vehicle in for a recall repair and it was handled expertly. I even got my vehicle back sooner than exp From start to finish a great experience. Had my vehicle in for a recall repair and it was handled expertly. I even got my vehicle back sooner than expected. More

Service & Ford Maintenance Package We have had great service for the past 6 years on our Ford Fusion. However, I am not impressed with the Ford Maintenance Package. Regular service vi We have had great service for the past 6 years on our Ford Fusion. However, I am not impressed with the Ford Maintenance Package. Regular service visits (i.e. oil changes, tune ups, etc) have been fine. As for any other work we have asked to have done - we were told our car "did not qualify". On our final service call, I asked to have the brakes redone. The report came back saying that we had 9mm left on our front brakes. In December 2015, the report said we had 6 mm left. In June 2013, we had 5 mm left. Can't believe that the brakes are improving!! When we visited the dealership late last fall to see about trading in our current car, they said that we would need to have the brakes redone as they were in need of repair. This whole final service call has left us unimpressed with Ford - and not sure about the quality of repairs at Northstar. Will definitely look elsewhere! More