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Northstar Ford Calgary

Calgary, AB

3.9
2,678 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,678 reviews

September 12, 2016

Excellent service Excellent service. Courteous staff. Car ready when promised. Not much more to say, I will continue to bring my car to Northstar Ford for service More

by THESALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

THESALE, thank you for the kind words and five-star review. We appreciate you saying you will continue to do business with us and we look forward to your next visit.

September 12, 2016

Wait service and winter tire change over. Went as expected. Truck was received immediately and work was done in slightly less time than estimated. A recommendation would be to have a drop in More

by MACPHERSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Northstar Ford Calgary responded

MACPHERSONS, thank you for the review and letting us know Brittany was helpful. We will take your suggestion into consideration because we are always looking for ways to improve our customer experience.

September 12, 2016

Good, fast service Fiona was able to describe the process for me and gave me confidence that all would be handled professionally. I am happy to bring my vehicle back wh More

by SPERLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

SPERLEY, our team makes it a point to thoroughly explain everything so our customers know what to expect. We hope this helps people to feel at ease when leaving their vehicle with us. We look forward to the next time you bring your vehicle in.

September 12, 2016

Great Service Station I am one of satisfied customer particularly Scot's approach is great. Thanks to his team too. All the work was completed well in time. More

by SANJAYMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot
Sep 15, 2016 -

Northstar Ford Calgary responded

SANJAYMA, it’s great to hear that you got everything that was expected and that the entire team was able to help.

September 11, 2016

Overall satisfied During my recent visit I was satisfied with all aspects including the shuttle service. Brittany was very precise with what needed to be done easy to More

by DCHAUSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Northstar Ford Calgary responded

DCHAUSER, we’re glad that your overall experience with NorthStar Ford and Brittany was the five-star kind of experience. Thank you!

September 11, 2016

Just awesome people and service My Day-Drop service experience with Fiona was awesome. Kind, cheerful, quick service experience. I hope all staff in Northstar Ford can do this for it More

by CHARLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

Charlie, thank you for the five-star review and the kind words about Fiona’s customer service. We’ll definitely try to make what she does an example for the rest of the team.

September 08, 2016

Friendly, knowledgable service My vehicle was in for routine service and ready on time for pick up. I truly appreciate the time spent with me to go over maintenance. Fiona explains More

by VLYMER
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

VLYMER, we make it a top priority to thoroughly explain all work completed while your vehicle is with us for service. We’re glad Fiona was able to do that for you.

September 08, 2016

Regular FMPP service Great experience once again with Fiona and the service team. I always appreciate the complimentary train tickets. I had a tire leak repaired and it More

by JASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

Jason, we’re glad to hear you left happy after visiting us. Your business and five-star review is much appreciated.

September 08, 2016

Very Good Price was a bit high, and rotors should have been excellent after 38,000km, but needed surfacing (have towed only 1000 lbs max and always easy on the More

by JOPEREZ123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot - apologies.
Sep 15, 2016 -

Northstar Ford Calgary responded

JOPEREZ123, we’re glad after everything was said and done, that you left with a positive experience. We appreciate you taking the time to write a review.

September 08, 2016

Focus servicing Service agent (Scott) very courteous and knowledgeable and answered all q's I had about my car. All agents communicate very well and are competent abo More

by FATIMAKJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

FATIMAKJ, we make it a point for every team member to be upfront and honest with customers so they can know exactly what to expect.

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