Northstar Ford Calgary

Great Service Prompt attention to my vehicle and called me with all the work that had to be completed. Was told about specials that were on sale and took advantage Prompt attention to my vehicle and called me with all the work that had to be completed. Was told about specials that were on sale and took advantage of these as well. More

Exceeded Expectations I bought my F150 from another dealer, and not more that a week later it suffered from a driveshaft failure. I had the vehicle towed to Northstar ford I bought my F150 from another dealer, and not more that a week later it suffered from a driveshaft failure. I had the vehicle towed to Northstar ford (it was a hard winters' day, and I waited hours for a tow) right at the end of the day, and Mitch welcomed me, and took care of me. Over the next few days he kept me in the loop and worked to bridge the gap between the other dealer (getting them to cover the costs of the repair), all while keeping me informed. As a first time Ford owner, and a first time customer at Northstar Ford, this was such a relief. I wouldn't think of taking my vehicle anywhere else, or to anyone else. Thank you, Mitch! More

As usual very efficient service!! I get the best service from Fiona at Northstar Ford. She goes above and beyond every time. We've gotten to know each other over the years. I work cl I get the best service from Fiona at Northstar Ford. She goes above and beyond every time. We've gotten to know each other over the years. I work close by so Fiona will often gives me a ride to work or has a tech take me if the shuttle is not available. If it's not too crazy busy she often has my car dropped off at my office. Thank you Fiona for going the extra mile! More

Always a good experience . Always friendly and service completed when promised. Friendly and have car ready as promised. They suggest additional maintenance however they do no Always friendly and service completed when promised. Friendly and have car ready as promised. They suggest additional maintenance however they do not push to have it done. More

Truck repair done fast Fast friendly service. Was able to get a repair done quickly on Monday morning first thing short notice. Repair was done exactly up to expectations. Fast friendly service. Was able to get a repair done quickly on Monday morning first thing short notice. Repair was done exactly up to expectations. More

Good, efficient communications Staff helpful and communicative. Friendly service. Explained the issue and repairs required. No real answer as to the cause of the problem. Staff did Staff helpful and communicative. Friendly service. Explained the issue and repairs required. No real answer as to the cause of the problem. Staff did everything the could to make the repair process as easy as possible. More

Review I brought my Ford Escape in for it's first service and the service advisor, Cassandra, was very professional and helpful. The check-in process was ef I brought my Ford Escape in for it's first service and the service advisor, Cassandra, was very professional and helpful. The check-in process was efficient and useful. I felt that my car was in very proficient and dedicated hands. More

Oil change went to plan It was all done as expected. These are extra words to fill the space. It was a scheduled oil change, howuch is there to say about that when it goe It was all done as expected. These are extra words to fill the space. It was a scheduled oil change, howuch is there to say about that when it goes to plan? More