North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,106 Reviews of North York Chrysler Jeep Dodge Ram Fiat
Mohammed is the reason why I chose to purchase my car from this dealership! I have been to many dealerships and dealt with many salesman but I have yet to meet one as professional, knowledgeable and frie from this dealership! I have been to many dealerships and dealt with many salesman but I have yet to meet one as professional, knowledgeable and friendly as he was. I recommend asking for him if and when you visit, you’ll leave satisfied and comforted in knowing you made the right decision! More
Started my car shopping and went in to inquire about a car and spoke with Mo. Mo was extremely helpful and knowledgeable and I will definitely be returning to purchase. car and spoke with Mo. Mo was extremely helpful and knowledgeable and I will definitely be returning to purchase. More
Had a great experience purchasing a 2016 Brz from this dealership. Mo was extremely personalable and went above and beyond to ensure all my questions were answered and the car was prepared, detailed and r dealership. Mo was extremely personalable and went above and beyond to ensure all my questions were answered and the car was prepared, detailed and ready for pick up on time! More
The staff is very humble and friendly.Great hospitality The staff is very humble and friendly. Great hospitality and very helpful. Provides every detail of the car in order to make a decision easy The staff is very humble and friendly. Great hospitality and very helpful. Provides every detail of the car in order to make a decision easy More
Horrible experience trying to buy a car! It's clear to me that some of these 5 star reviews are questionable and that this dealership is likely having acquaintances submit them. Instead, look It's clear to me that some of these 5 star reviews are questionable and that this dealership is likely having acquaintances submit them. Instead, look at the negative reviews to see if there's a common theme. If there is one, you can trust that there's some truth to it. 3 COMMON NEGATIVE THEMES IN THEIR REVIEWS: 1. Shady financial leadership/sales tactics 2. Poor service 3. Unprofessional staff I didn’t experience the last 2 (I didn’t service my car, and my salesman was nice), but the shady financial leadership and tactics this dealership serves to its customers is reckless. After a horrible experience trying to buy a car, it's dealerships like this that confirm the stereotype of being crooked & shifty. I found a car that I was interested in. I went to see it, negotiated a price for my trade-in and signed a deal. I said that I'm looking for a cash sale, no financing needed, and put a deposit down with a credit card. They would not take cash or certified check as payment because of past frauds so the only way to pay is by wire transfer. They sent me their bank account info for the transfer but it wasn't consistent with their bank branch. Then they sent new/different account info, yet my bank flagged again that it's not consistent with their bank branch. This is scary - if the wire transfer goes to the wrong account the money is gone and my bank can't retrieve it. Told this to my salesman and he agreed to accepting a certified check. I ordered the check and shortly after I got a text from my salesman saying that the owner of the dealership won't accept a certified check. By this point the check was already created. After wasting a lot of time, effort and money the deal was cancelled because of inaccurate banking info on their end and their unwillingness to accept a certified check which they previously agreed to. And as a side note, they hit me with hidden costs of $50 for fuel and a $99 finance fee on top of the sale price (even though I'm not financing with them), which goes against OMVIC regulations of “all-in pricing as advertised” - something they’ve been nailed on in recent years and were fined $10,000 in the past as per OMVIC. A week later I got a call from my salesman saying that the owner will make an exception just for me and accept a certified check provided that I wait for it to clear before they release the car to me (which may take a few days). I agreed. I arranged for a certified check from my bank again and brought it to the dealership for them to deposit. They also asked me to remove a review that I posted the previous week, as the manager is concerned about negative reviews. I removed it in good faith, but I'm now back again, and here's why. They deposited the check Tues and by Wed it cleared - the money was in their account (confirmed by them AND the bank). Then they tell me that I can’t pick up the car until Friday. Then it changed to the next Monday as they want the money to "sit" in their account for 5 days before releasing the car. This is ridiculous! They have my money in their account, and they won't release the car to me? I played by their rules twice now, all of which fell through because of their incompetencies at the 11th hour to properly close a deal. Something is very wrong here. After reading the negative reviews about the antics they practice, I’ve lost all confidence in the dealerships ability to provide me with a sound vehicle transaction. This is confirmed by my experience being similar to others that have tried and/or bought from them before. The deal was cancelled again. They refunded me but of course subtracted wire transfer costs because they are unprofessional and don't know what real customer service is. I've bought many cars and never had such issues with a dealership. Will never go back and will ensure anyone I know doesn't either. They clearly do not care about their customers and continue to practice shady financial tactics. Fast forward 3 days: bought a car at a different dealership - easy peasy and its in my driveway! Be very weary of CarHub North York. STAY AWAY! More
No added fees is a lie forced financing STAY AWAY This dealership should be shut down for their sales practices. Don't waste your time with them. They force added fees for financing through them with This dealership should be shut down for their sales practices. Don't waste your time with them. They force added fees for financing through them with an extra $500 fee on vehicles for anybody who lives more than 8km's away. They will not even sell the vehicle at the posted price. When I called the UCDA to complain they knew the dealer I was talking about before I even told them the dealer name. STAY AWAY More
Purchase of a Used Car Amir Hadadian was very helpful in helping me to find and then purchase my car to replace one damaged in an accident. It was all complicated by the fac Amir Hadadian was very helpful in helping me to find and then purchase my car to replace one damaged in an accident. It was all complicated by the fact that due to the Covid pandemic it was not possible to test drive or see this vehicle before purchasing. Amir was very helpful and friendly and did keep in touch to reassure me about this purchase, and finally delivered the car to me at my home I thank him for all his assistance and love my new car. More
I hardly ever write any reviews however this one needs to be heard. First of all online chat on dealerships website is just a robot. Second never ever trust information it gives you. I had an intention of bu be heard. First of all online chat on dealerships website is just a robot. Second never ever trust information it gives you. I had an intention of buying one of their used cars and confirmed via chat hours of operation twice. Then packed my family and traveled for about an hour one way to the dealership just to learn it is closed!!! Such a waste of time and money. Of course mistakes happen so I contacted a sales rep explained my situation and was hoping management will at least contact to explain. Have been waiting for 4 weeks now and already driving new vehicle I bought somewhere else. Unfortunately management doesn't care enough to at least call and apologize for the mixup. That was all that was needed to make it right... More
Good service, friendly staff. Val is very knowledgeable and patient with seniors like myself. He even walked me to my car after oil change since the floor was wet and slippery. Thank you very much. and patient with seniors like myself. He even walked me to my car after oil change since the floor was wet and slippery. Thank you very much. More
Transparent Very transparent service here at the dealership. I came in to get a peace of mind and they came to me with a few issues noticed on the car. I don't tr Very transparent service here at the dealership. I came in to get a peace of mind and they came to me with a few issues noticed on the car. I don't trust dealerships due to the reason of them trying to rip people off but here they provided pictures and showed me in person of what are the issues and Davinder asked the service manager for a discount to help out with the repair and it did help quite a lot. More