Newmarket Hyundai

Brand new scratched car Purchased a brand new vehicle. Ended up being the show room model which was scratched and was not noticed until I saw them when I picked up the car. V Purchased a brand new vehicle. Ended up being the show room model which was scratched and was not noticed until I saw them when I picked up the car. Very disappointed with the initial service, all they did was buff out the scratches after showing them the scratches were below the clear coat. Finally the car got the proper paint touch ups and It was fixed properly. So much for doing the job right the first time. Very poor car buying experience. More

Declining Quality I have been going to Newmarket Hyundai for four years now. If you had asked me to rate this dealership within my first two years of patronage, I would I have been going to Newmarket Hyundai for four years now. If you had asked me to rate this dealership within my first two years of patronage, I would have given a five-star rating. The service staff was friendly and the work to my vehicle was performed quickly and competently. This is not the case anymore. For the last year and a half, service has been glacial. I've often waited 4-5 hours for simple servicing such as oil and filter changes with tire rotation. This is compounded by the fact that for every visit, a major component of my vehicle "requires" repair/replacement, turning a $200 visit into a $700 visit. Often time, it is a component that was attended to within the year or less. Either the technicians are scamming me or their work is terrible since they need to repair a part that was repaired by them within such a short time. If you think you can circumvent these wait times by utilizing a shuttle or a loaner vehicle, forget it. They've never had loaner vehicles when I needed one and when I resided in Bradford (a fifteen minute drive), I was told I couldn't utilize shuttle services (Newmarket only). A four hour wait versus a 15 minute drive seems like a pretty simple choice. I guess not. All of this "quality" service is great, assuming you can even book an appointment over the phone. Hold times are often 5 minutes or longer, simply to schedule an appointment, and being told to call back in 10 minutes, after holding for five, is infuriating. What once was great place to service your vehicle is now a shell of its former quality, and your mounted television and foot massagers in your waiting lounge can't mask this sobering truth. More

Very Professional Greg was very patient , professional and knowledgeable. Supportive and easy going. Answered all our questions and was reassuring. Gave us lots of op Greg was very patient , professional and knowledgeable. Supportive and easy going. Answered all our questions and was reassuring. Gave us lots of options. Would recommend salesperson and dealership. More

First car purchase- a breeze Just purchased my first car and the process and service was great! Went in to just "have a look" and 2 weeks later I am proudly driving a brand new 20 Just purchased my first car and the process and service was great! Went in to just "have a look" and 2 weeks later I am proudly driving a brand new 2017 Elantra and love it! Billal and his team were so informative, helpful and were there for my best interest, respecting my needs and my budget. Billal was professional, friendly and even took time out of his day to drive 30mins north and back to capture a photo for aboriginal tax excempt! Very thankful and would recommend Newmarket Hyundai to anyone. More

Katie Clayton is such a wonderful sales person! Katie Clayton was so sweet and considerate helping me buy my car. I needed something smaller and cheaper on gas. Now I have a cute car with plenty of Katie Clayton was so sweet and considerate helping me buy my car. I needed something smaller and cheaper on gas. Now I have a cute car with plenty of guts. Katie has helped me arrange my car services and answered all my questions about my new car! Sincerely, Very Satisfied Customer! More

Best service, and customer car This was the first purchase of a brand new vehicle for my wife and I. It was a big investment and was a little bit nerve racking but the employees at This was the first purchase of a brand new vehicle for my wife and I. It was a big investment and was a little bit nerve racking but the employees at Newmarket Hyundai were so welcoming and helpful. Within minutes, one of the sales reps had made me a coffee and got me into contact with the sales rep who would handle my purchase. I felt comfortable and confident in my decision the whole time, and was never pressured into anything. My sales rep Greg, worked with me and for me, to get the best possible price on the vehicle I wanted. Also, Joe, the sales manager was very quick to address and take care of any issues through the whole process. The staff there really takes customer care to the next level. My wife and I are thrilled about our new vehicle and look forward to future dealings with the Newmarket Hyundai team. More

Awesome Experience Start to Finish I came in looking to get some information on the leasing opportunity for the 2017 Elantra. I was helped by Tyler Malcomson who was super helpful and k I came in looking to get some information on the leasing opportunity for the 2017 Elantra. I was helped by Tyler Malcomson who was super helpful and knowledgeable about the car and pricing options. He walked me through the car leasing experience from start to finish including all costs involved so there were no surprises. When I came back a week later after doing some additional research he met with me again and I was really impressed how comfortable the entire experience was. His low pressure and hands on approach really made the experience more enjoyable and I would definitely recommend speaking to him about a new car. More

Best and easiest car buying experience! Based on on-line reviews, I decided to visit Newmarket Hyundai when looking to replace my vehicle. I dealt with Clarence Walker who I found very pers Based on on-line reviews, I decided to visit Newmarket Hyundai when looking to replace my vehicle. I dealt with Clarence Walker who I found very personable, knowledgeable and excellent to deal with. I ended up purchasing a 2016 Sonata GLS SE and he was very fair in giving me the best price for the vehicle as well as a fair price for my trade-in. I also dealt with Jay Joerges to finalize the deal and was impressed with the professionalism with which I was treated by the staff, leaving a very satisfied customer. I would highly recommend them and would go back for my next car purchase. More

Great Experience Gregory Outram Kuzma was a great guy, follow up calls, good charisma, I'm not really a car person but he made it easy for me. I'd recommend going ther Gregory Outram Kuzma was a great guy, follow up calls, good charisma, I'm not really a car person but he made it easy for me. I'd recommend going there. It was just an easy and good experience. Go see him More

Service appointment for oil change and winter maintenance. Again a fast and efficient appointment with Brennan Anderson. Great service and great staff. Always helpful and courteous. Wouldn't hesitate to ref Again a fast and efficient appointment with Brennan Anderson. Great service and great staff. Always helpful and courteous. Wouldn't hesitate to refer anyone to this dealership. Brennan is such a personable person to deal with. More