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Mercedes-Benz London
London, ON
1,057 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,057 reviews
April 04, 2023
We did not get the car that was promised. Do not return phone calls. Thought we were buying g a 2023 car but was a 2022. We were not told. It was not mentioned once byTony. I just happ Do not return phone calls. Thought we were buying g a 2023 car but was a 2022. We were not told. It was not mentioned once byTony. I just happened to see it in the fine print on the top left side of the contract. It was not mentioned in the description on the top right. More
by Gail
Helpful March 28, 2023
Mike is a great guy and it was a pleasure to work with him on the purchase of my new MB. Mike went above and beyond, and answered all of my questions and even came to my home to connect my car to my ho him on the purchase of my new MB. Mike went above and beyond, and answered all of my questions and even came to my home to connect my car to my home garage system. He was outstanding and I highly recommend Mike for your next purchase. More
by Afzal Mohammed
Employees Worked With
March 27, 2023
I recently had the pleasure to work with Mike on the purchase of my new MB. Mike went above and beyond, and answered all of my questions, gave me options, took the time to go over the features in my ne purchase of my new MB. Mike went above and beyond, and answered all of my questions, gave me options, took the time to go over the features in my new vehicle, and followed up after to make sure I was still happy. I highly recommend Mike for your next purchase or lease. More
by Katie White
March 23, 2023
We just purchased our first Mercedes from MB London. Our experience with Tony Yang was outstanding. We are from out of town and we were able to complete the entire transaction remotely with zero stress. Our experience with Tony Yang was outstanding. We are from out of town and we were able to complete the entire transaction remotely with zero stress. Tony represented the vehicle honestly and was always quick to respond to our inquiries. Thanks again to everyone at MB London. We will definitely recommend this dealership! More
by dmunroe
March 20, 2023
Tony made this my best car purchase yet. Scheduled a test drive, it was ready. Had a few questions, answered. Worked out a price, no problem. Car was ready to be picked up when promised. I p Scheduled a test drive, it was ready. Had a few questions, answered. Worked out a price, no problem. Car was ready to be picked up when promised. I purchased a used, non-Mercedes for about $20,000.00. But I was treated like I purchased one of their flagship models. I'm impressed. I didn't ask, but think Tony may have come in on his day off to complete my deal. Thank you. More
by allanpferguson
Employees Worked With
March 20, 2023
Charbel was very accommodating and patient when helping me with trading my older model GLC 300 and purchasing my new car. He took a great deal of time explaining various purchasing scenarios and answering me with trading my older model GLC 300 and purchasing my new car. He took a great deal of time explaining various purchasing scenarios and answering all questions. His professionalism is commendable. More
by jean.p.mantha
March 20, 2023
I had a very great car purchasing experience with Tony. He is SUPER nice, patient, and professional with everything!!! Really appreciated and strong recommended! He is SUPER nice, patient, and professional with everything!!! Really appreciated and strong recommended! More
by Jocelyn
March 01, 2023
.5 Star in every respect ,starting with Mike Robinson for whom nothing was too difficult and I certainly had lots of questions. He kept on smiling, no matter what. whom nothing was too difficult and I certainly had lots of questions. He kept on smiling, no matter what. More
by rusky
Employees Worked With
