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Mercedes-Benz London
London, ON
1,055 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,055 reviews
September 11, 2015
Great Experience We had a great experience acquiring a used CLS from M-B London, Mo Haidar was helpful, considerate, gracious to our needs and expectations. Easy to do We had a great experience acquiring a used CLS from M-B London, Mo Haidar was helpful, considerate, gracious to our needs and expectations. Easy to do business with Mo, who kept us informed, followed up in a timely fashion. More
by Strada
Employees Worked With
Bobby Docherty, Mo Haidar
Helpful September 06, 2015
Excellent Experience This was our first visit to MB London. Mike Robinson spent time with us, provided us the options we were seeking and responded promptly and thorough This was our first visit to MB London. Mike Robinson spent time with us, provided us the options we were seeking and responded promptly and thoroughly to our emails and questions. He was knowledgeable about the car and its features, yet at no time did we feel we were being pushed to make a decision. We appreciated Mike's sense of humour and he was a pleasure to spend time with. Thank you Mike! More
by Kelly
September 04, 2015
Excellent Salesman Tony Yang was our salesperson and was very helpful and definitely made our car buying experience fantastic. We will look for Tony when we trade in. Tony Yang was our salesperson and was very helpful and definitely made our car buying experience fantastic. We will look for Tony when we trade in. More
by ps
September 03, 2015
Amazing Vehicle! Amazing Service! I am so thankful for everyone at Mercedes Benz. I bought a 2012 GLk 350- Thank you Jace for showing me everything I needed to know. You are kind and I am so thankful for everyone at Mercedes Benz. I bought a 2012 GLk 350- Thank you Jace for showing me everything I needed to know. You are kind and professional. You took the time to show me all my options and always made time to meet with me. I absolutely love my vehicle. It looks and feels brand new !! More
by JD
Employees Worked With
Other Employees :
Mike Beernink, Jace Cooper, Katrina Wong
August 31, 2015
TOPNOTCH VERY EASY TO DEAL WITH. Thanks Jace will sure to look for you next time. Everthing went very smooth, love my vehicle, looks brand new for a 2011, will be back. Thanks Jace will sure to look for you next time. Everthing went very smooth, love my vehicle, looks brand new for a 2011, will be back. More
by seltaeb24
Employees Worked With
Jace Cooper
August 28, 2015
New vehicle purchase Outstanding group. They were very friendly, extremely efficient, meticulously organized and easy to work with. They were not overbearing or pushy and Outstanding group. They were very friendly, extremely efficient, meticulously organized and easy to work with. They were not overbearing or pushy and worked with us to find the right features. More
by Forfour
Employees Worked With
Other Employees :
Mike Beernink, Adam Stockie, Josh Currie
August 27, 2015
Service as it should be From picking up my car in Thornhill to delivering it back, they did a phenomenal job. Great communication and excellent service - everything was done From picking up my car in Thornhill to delivering it back, they did a phenomenal job. Great communication and excellent service - everything was done right and I don't have to go back. More
by SamirA
Employees Worked With
August 24, 2015
My first mercedes benz Been looking all over ontario for a mercedes benz was happy i found my first mercedes benz b200 here in london was so convinced by my salesman charbe Been looking all over ontario for a mercedes benz was happy i found my first mercedes benz b200 here in london was so convinced by my salesman charbel francis who's has lots of patience and very helpful too. Thank you Mercedes Benz London. More
by Rachel lim
August 12, 2015
R320 transmission repair Our family has a 2008 R320 CDI we really enjoy, especially on long trips. This vehicle, which I bought used over 3 years ago from another MB dealer, Our family has a 2008 R320 CDI we really enjoy, especially on long trips. This vehicle, which I bought used over 3 years ago from another MB dealer, now has 228,000 KM and developed a problem with the torque converter. Both Markus Widmer and MB Canada worked with me to get the torque converter replaced at what I felt was a very fair cost, and now the car is running perfectly again. I felt my concerns were respected by both the dealership and MB Canada and an experience that could have turned me off the brand entirely was turned into a positive - thank-you Markus and MB London! More
by R320 owner
Employees Worked With
August 11, 2015
Jace Cooper is enthusiastic about the brand, and very professional. I found her to be knowledgable and patient. I felt as if she had devoted the entire day to as is enthusiastic about the brand, and very professional. I found her to be knowledgable and patient. I felt as if she had devoted the entire day to assisting me in the selection of my new car. She answered all of my technical questions with ease and was so helpful in sharing her tastes as to colours etc. The entire delivery day of my new vehicle was seamless, not to mention exciting! Excellent dealership and Bravo! More
by Skibby
