Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,082 reviews
Excellent from beginning to end All of the staff were very helpful and courteous from the moment we started the process. Adam did an excellent job explaining all of the features of t All of the staff were very helpful and courteous from the moment we started the process. Adam did an excellent job explaining all of the features of the car. More
Excellent service!! Very knowledgeable staff, very easy to get a hold off, great response, especially from Mike Maric in the London branch. Always a pleasure dealing wit Very knowledgeable staff, very easy to get a hold off, great response, especially from Mike Maric in the London branch. Always a pleasure dealing with the London Branch. More
Amazing Dealer! Really nice service. Everyone was very helpful, especially Mike Robinson. He was very understanding and knowledgeable. We walked in confused as to whi Really nice service. Everyone was very helpful, especially Mike Robinson. He was very understanding and knowledgeable. We walked in confused as to which car to buy. But Mike showed us the vehicle that would best suit our family. He made sure that everything was clear and concise. Overall, a great dealership. More
Superlative customer service, remarkable vehicle This was the finest experience I've ever had purchasing a vehicle. The process was seamless; Adam, Katrina, and Kristina all know their business cold. This was the finest experience I've ever had purchasing a vehicle. The process was seamless; Adam, Katrina, and Kristina all know their business cold. They exude quiet confidence of those who know what they are doing. They smoothed out wrinkles and made the entire transaction effortless. Adam and Katrina arranged to have us picked up at the airport. When we arrived at the dealership, all the paperwork was in order the beautiful E350 convertible we purchased was in impeccable condition and ready to go. Rob Stockie came out just before we left to say hello and wish us well. Their attention to detail was extraordinary. I have never written a review before -- for anything. But I'm compelled to do so here because of the remarkable and unprecedented customer service we received. It really was a pleasure dealing with the team at Mercedes-Benz London. We live on the east coast of Canada, but will return to London to purchase our next vehicle from Adam, Rob, Katrina, and Kristina. They are that good. Thanks to all of you! More
First Experience with MG It was a pleasure doing business with Adam Stockie. He was kind, knowledgeable, low key but covered all the bases and did exactly what he said he woul It was a pleasure doing business with Adam Stockie. He was kind, knowledgeable, low key but covered all the bases and did exactly what he said he would do. We would absolutely go back to Adam should we purchase another vehicle. We dealt with both Kristina and Katrina Wong and they were professional, organized, clear, concise, did not pressure us but gave us the 'facts'. If we could rate all three of these people higher than a 5/5 we would. Thank you all. More
A hard to find car I have been looking for a special car for some time and found it at Merecedes Benz London, I had the pleasure to deal with Tony Yang who I found to be I have been looking for a special car for some time and found it at Merecedes Benz London, I had the pleasure to deal with Tony Yang who I found to be not only very knowledgeable but extremely personable and professional. Most of us have anxiety when we think about dealing with car dealers regardless of the number of vehicles we have purchased but dealing with Tony was a very informal and trustworthy exchange. I am pleased to recommend Tony Yang for your next purchase, he is the consummate professional and very customer focused. Don Gain Aurora, ON More
Friendly and knowledgeable service. Everyone I dealt with was friendly and knowledgeable. The experience was fun and relaxed. I never felt rushed or pressured in any way. Guidance thr Everyone I dealt with was friendly and knowledgeable. The experience was fun and relaxed. I never felt rushed or pressured in any way. Guidance through the various bells and whistles of my new car was easy to follow and thorough. There was a nice team feeling between the various staff who served me. More
Best Automobile Buying Experience Our (my Wife and I) automobile buying experience at Mercedes-Benz London is one of the best, if not the best, automobile purchasing experience we have Our (my Wife and I) automobile buying experience at Mercedes-Benz London is one of the best, if not the best, automobile purchasing experience we have had. Both Adam and Katrina made us feel comfortable with the entire process. We are not from London and they were extremely accommodating in assisting us with the completion of the transaction. In fact every person we encountered at the dealership was friendly and courteous and made us feel very comfortable. I would definitely recommend both of Adam and Katrina and the dealership to friends and family and in fact have already done so. More
Wonderful Experience Adam helped me find the perfect car Adam Is a very good salesman. Good at listening and finding out what really works for the customer. As this is my first Mercedes he took a lot of ti Adam Is a very good salesman. Good at listening and finding out what really works for the customer. As this is my first Mercedes he took a lot of time explaining everything about the car and how it operates. I felt really comfortable with the car right away. I feel confident that I made the right decision to work with Adam Stockie and Finch Auto Group More
Customer Focused Service Ensuring that I had the perfect car for me was their priority. Nothing was ever too much trouble. I have never felt so comfortable at a car dealership Ensuring that I had the perfect car for me was their priority. Nothing was ever too much trouble. I have never felt so comfortable at a car dealership. More