Mercedes-Benz London

Beautiful Dealership The dealership was immaculate, very comfortable, extremely well appointed and very customer oriented. Mr. Bill Schonauer was very helpful and a pleas The dealership was immaculate, very comfortable, extremely well appointed and very customer oriented. Mr. Bill Schonauer was very helpful and a pleasure to deal with. We loved the coffee! More

Service is NOT dead! I can't say enough good things about the service department here.... and to be clear that is not to say the sales staff are anything less than stella I can't say enough good things about the service department here.... and to be clear that is not to say the sales staff are anything less than stellar. Mike Meric in the service department has been an essential tool in keeping our cars happy and well.....not that they need anything very often, but when they do I can rest assured that Mike and the staff will take quick and courteous care of our needs. I consider myself a car guy and have always had great talks with Mike as he clearly and concisely explains what needs to be done and when it will be complete. Never have I been disappointed! Thanks Mercedes-Benz London, keep up the great work! More

professional prompt service Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly reco Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly recommend this dealership for service! More

Great Service Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. I recommend that you talk to him when looking for a car! More

Very helpful, got exactly what I was looking for. Love this dealership, everyone is courteous and helpful, been going here for 9 yrs. We are very happy with all the departments of this dealership. Wou Love this dealership, everyone is courteous and helpful, been going here for 9 yrs. We are very happy with all the departments of this dealership. Would recommend to anyone! More

Exceptional, comfortable, friendly, family vibe My sales rep was more than a sales rep, was like a family member. I love it here, they make you feel welcomed and pet of the family. Available for an My sales rep was more than a sales rep, was like a family member. I love it here, they make you feel welcomed and pet of the family. Available for any questions and or requests at any time. Personalized customer support with greeting cards and birthday wishes. Other car manufacturers stop at the purchase, at Mercedes london, my sales rep. kept following up on a regular basis, holidays, birthday, family events! Deffinetlt a recommend to anyone looking for a Mercedes-Benz More

True Customer Focused Experience Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Mercedes Benz London is truly focused on providing the best customer experience. I had the good fortune of working with Rob Stockie, Jeff Murphy, the Wong Sisters and Markus as part of the buying experience for my new Mercedes. This is my third Mercedes and the professionalism, care and customer focus is truly outstanding. Although I was away on business, Rob and Katrina worked with me by phone and email and ensured the deal came together. Stress free. Jeff, Markus and Kristina oversaw the delivery process, answered all of our questions and made us feel appreciated and valued. Thanks again to Rob for personally working with me to find the right Mercedes and putting together a deal that worked for me. More

Thrilled Beyond Belief with Mike Robinson Having driven a 'family' vehicle for so many years, the leap to realize my dream of driving a Mercedes seemed a fleeting one. However, my time arrive Having driven a 'family' vehicle for so many years, the leap to realize my dream of driving a Mercedes seemed a fleeting one. However, my time arrived! I saw my car on the website and booked an appt online, with a very quick response from Mike Robinson. From the moment I met Mike, I was impressed. He is confident, knowledgeable & very pleasant with a sincere interest in meeting his customer's needs. He took all the time necessary to answer my questions, never making me feel rushed. I purchased a demo model and I can't say how thrilled I am at the effort taken to make that amazing car pristine for me. I said to Mike "I will, by no means, be your biggest customer but, without a doubt, I am your happiest'. Thanks Mike! My dealings with the Financial Services Mgrs were surprisingly low key and so very positive. Thanks Katrina & Kristina. Finally, to have Joe Mazzella come out to thank me personally for my business was a very nice touch. Thanks to an amazing team. Well done! More

Great customer service Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right cho Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right choice;) More

Receiving excellent service from Mr. Adam Stockie We are lucky to meet Adam Stockie when we take a test drive. He was very patient, outgoing, professional and helpful. We were treated like family eve We are lucky to meet Adam Stockie when we take a test drive. He was very patient, outgoing, professional and helpful. We were treated like family every minute when we walked in the door. Finally, we got our first Mercedes-Benz, 2017 GLC 300. Thank you for excellent service regardless of the test drive, purchase process and after-sales.Our experience was amazing and we recommend Adam Stockie. More