Mercedes-Benz London

Excellent experience This is an excellent dealership and my salesperson Warren ensured that all my questions were answered fully. He has continued to provide after sales s This is an excellent dealership and my salesperson Warren ensured that all my questions were answered fully. He has continued to provide after sales service as well that is timely and very helpful as I continue to learn how best to optimize my vehicle use. I feel that I was treated with respect by all members of this dealership who collaborated seamlessly to ensure a great sales experience. Never did I feel pressured or pestered to make the deal or to purchase extras making this a much more enjoyable buying process. More

Customer service Very friendly! Helped me out right away everytime I have brought my car in. Has great customer service skills. Appreciated all the help! Thank you Very friendly! Helped me out right away everytime I have brought my car in. Has great customer service skills. Appreciated all the help! Thank you More

Amazing experience Charbel is an amazing sales person. He really loves his job and it shows. This is my 2nd time working with him and he has always been timely, organize Charbel is an amazing sales person. He really loves his job and it shows. This is my 2nd time working with him and he has always been timely, organized and professional. Most of all he has a way about him that makes you feel at home when you walk in the dealership More

MB A250 Excellent experience. Friendly. Very attentive. Able to get me a car with very little notice. (I had a very short timeline). Able to het a good discou Excellent experience. Friendly. Very attentive. Able to get me a car with very little notice. (I had a very short timeline). Able to het a good discount and a good price on rims and snows up front. Overall experience couldn’t have been better. Tony Yang was particularly helpful. More

We leased our second car from same dealership!! This is the 3rd Benz we have purchased and 2 of them from Mercedes Benz London because our experiences have been great. We live in Toronto and after This is the 3rd Benz we have purchased and 2 of them from Mercedes Benz London because our experiences have been great. We live in Toronto and after few texts, few phone call and an email, everything was ready to pick up the new car. We got there, returned our old lease and picked up our new car in less than 1 hour. There is no back and forth making deals and Tony Yang just got it done this time yet again. I definitely recommend this dealership and Tony Yang and will go back for my next car. More

A250 Purchase Very much enjoying the A250! Would highly recommend this model and also this dealership. Highlights of my experience: • Sales person (Warren) went Very much enjoying the A250! Would highly recommend this model and also this dealership. Highlights of my experience: • Sales person (Warren) went above and beyond with all aspects of this sale, including providing a detailed tutorial of vehicle capability and functionality. He has been very professional, polite and attentive in all interactions. • Felt listened to and received responsive, timely, clear and succinct email and in person communications • No-pressure; did not feel rushed • The paperwork process was very streamlined, quick and painless • Entire dealership staff were "customer service professionals" More

CLA250 Purchase I am a first time customer at Mercedes Benz London and I would highly recommend anyone looking for a MB to go to this dealership and ask for Tony Yang I am a first time customer at Mercedes Benz London and I would highly recommend anyone looking for a MB to go to this dealership and ask for Tony Yang. He is an awesome sales rep, answered all my questions efficiently and professionally. Made me feel comfortable and confident in my purchase. There was no "upselling" which was a breath of fresh air. It was a very quick and stress-free purchase. Tony walked me thru all my features on the day I picked up my car and reminded me he's only a call away if I have any questions. I also dealt with Kennedie Vella in finance and she was also very efficient and professional. MBLondon has a great team. Thank you so much, I'm just loving my new car! More

Professional and no B.S! I gave five stars because the dealership and staff at Mercedes Benz London made the process of buying a new vehicle and taking our old one in on trade I gave five stars because the dealership and staff at Mercedes Benz London made the process of buying a new vehicle and taking our old one in on trade the best experience we have ever had. So easy! So relaxing! No gong show or B.S. We trade every 90,000 to 100,000 and have only considered getting the same vehicle once. I will honestly get another MB in 90,000km and more than likely be a MB custodies life. I LOVE my new vehicle. GLC300 More

Ask for Charbel! Super pleasant car purchase Second time customer and this experience has been even better then the last one. Charbel once again out did himself and went over and beyond to secure Second time customer and this experience has been even better then the last one. Charbel once again out did himself and went over and beyond to secure the car we wanted in a timely manner. Like always, he is super friendly, caring and knowledgeable about the cars. He showed us all the bells and whistles of the new car and was able to quickly answer any questions we threw at him. Charbel's close attention to detail and to customer satisfaction makes dealing with him a breeze! Kennedie from finance made the lease process extremely quick and simply and made sure that we were aware of everything we needed to know. Thank you to MB London, Kennedie and most of all Charbel! Make sure you ask for Charbel in sales so you can have the easiest and most pleasant car purchase possible. More

Purchase of C class We found the dealership very receptive and friendly when we arrived, it was our first visit to the London location. We found our vehicle using a web s We found the dealership very receptive and friendly when we arrived, it was our first visit to the London location. We found our vehicle using a web search and filled in the information submitted to the the dealership. Mike replied back within an hour and we set up a viewing of the vehicle worked out the pricing and came to an agreeable purchase price. Will definitely recommend this dealership to others. More