Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,054 reviews
My third AMG in four years Mercedes-Benz London is one of the most amazing car buying experiences I have had in my career. Over the past 30 years I have purchase fleet vehicles Mercedes-Benz London is one of the most amazing car buying experiences I have had in my career. Over the past 30 years I have purchase fleet vehicles from various dealers around London but when it comes to my personal vehicle I like to choose something special. I have tried some of the other high end brands available but once I got drove a MB AMG class vehicle I was obviously hooked. Thank you Charbel for your excellent customer service and taking my calls throughout the term of my leases. No matter how small the issue is you make me feel good for asking and are enthusiastic in resolving things to my satisfaction. More
Putting the customer first This review comes 6 months after picking up the GLA250 because I really wanted to give an honest review after owning it and allowing the "excitement" This review comes 6 months after picking up the GLA250 because I really wanted to give an honest review after owning it and allowing the "excitement" to ware off. I can tell you 6 months later that I absolutely love this SUV. I have purchased a number of new vehicles in my life and I just thought all dealerships were kinda the same.... Well that sure changed when I met the salespeople at this dealership. Everything they did was centered around the customer. Making sure to take time to explain everything in detail and what was to come next. Going above and beyond to ensure my family took the time to really test out the GLA250. There was never any hesitation on their part when it came to going over the vehicle and the numbers or taking it out for a drive. The financing process was very easy and comfortable. Not once did I ever feel pressured to purchase anything. The present the options and you choose what works best. I would absolutely purchase from here again and I suggest everyone give them a shot when looking for a new vehicle. Thank you Warren, Kristina and Katrina for making this purchase a wonderful experience! More
Great experience Whatever the purpose of your visit, you will appreciate a beautiful showroom, a comfortable lounge and great staff. Our advisor as well as the rest of Whatever the purpose of your visit, you will appreciate a beautiful showroom, a comfortable lounge and great staff. Our advisor as well as the rest of the team we’ve dealt with, were extremely knowledgeable, professional and polished. A great experience! More
We are incredibly happy with our purchase of the 2020 We are incredibly happy with our purchase of the 2020 E53 wagon with Tony. We live in Toronto and after calling a bunch of dealerships both in Toron We are incredibly happy with our purchase of the 2020 E53 wagon with Tony. We live in Toronto and after calling a bunch of dealerships both in Toronto and London first thing Saturday morning, we realized that we had to drive out there given the very different responses we get on the phone. And we made the right call! Tony had both test drives prepped and warmed up right when we stepped in. He is very professional, diligent, relaxed and worked with us to get the car we wanted at the price we wanted. The story doesn’t stop there. We realized on pick up day that our source (a very reputable tire and rim shop in Toronto) had screwed up the sizing of our winter tires, and OEM tires are on back orders. Tony came up with a creative solution to find winter tires the same day so we can drive back safely to Toronto in the middle of a snow storm. Had we gone with any other salesperson we wouldve gotten stuck that day. If you are looking for a Mercedez, you will get way better selections, deals and customer experience by going to Mercedez London than any other dealerships in Toronto. Please save yourself time and hassle by giving Tony a call. More
Our fleet of 10 Sprinter vans are entrusted to Mercedes London to be kept in optimal operating condition. Our service department contact Andrew is key to ensuring that we are up to speed on required servic London to be kept in optimal operating condition. Our service department contact Andrew is key to ensuring that we are up to speed on required service as well as seeing to it that the loaner vans are where they need to be on time. More
Top Notch Sprinter Service Great service over there! Andrew and the team are professional, knowledgeable and have quick turn around times to keep our fleet of 7 spinters on the Great service over there! Andrew and the team are professional, knowledgeable and have quick turn around times to keep our fleet of 7 spinters on the road. They understand the demands of the business we are in and go above and beyond to keep my team on the road. More
Excellent trouble free service !! Its a pleasure to deal with Andrew and his team at London Mercedes.They go above and beyond to keep our fleet of Sprinters in top shape..they always g Its a pleasure to deal with Andrew and his team at London Mercedes.They go above and beyond to keep our fleet of Sprinters in top shape..they always go the extra mile to accomadate us and keep us informed of needed repairs and updates !! More
Warren Cunningham was beyond professional! From the minute I was introduced to Warren Cunningham he acted in a professional and knowledgeable manner. He qualified the product and guided me to From the minute I was introduced to Warren Cunningham he acted in a professional and knowledgeable manner. He qualified the product and guided me to make an informed decision relative to the purchase of my GLA. Having been in or associated with the car business for the majority of my life I appreciated the high level of customer service provided particularly his appreciating my automotive experience and offering a hassle free buying experience. The rest on the sales team were great to work with but Warren set the bar high and made their job much easier. I would recommend Warren to anyone without hesitation and trust my experience with your dealership will continue to be nothing but positive. More
The best salespeople and dealership in town!! The service has been excellent, especially Katrina Wong and Tony Wang. They have gone beyond their scope of work to bring the utmost impeccable servic The service has been excellent, especially Katrina Wong and Tony Wang. They have gone beyond their scope of work to bring the utmost impeccable service to my family. I Really appreciate this dealership and I will only deal with them moving forward! More
An amazing honest and good natured individual who will always look out for your best interest first and foremost. He’s the one to see for any of your car needs. always look out for your best interest first and foremost. He’s the one to see for any of your car needs. More