Mercedes-Benz London

Great experience. Charbel knew exactly what I wanted and delivered on it. He knew the car inside and out. Thank you for your help. And would definitely use charbel again and recommend him to others. delivered on it. He knew the car inside and out. Thank you for your help. And would definitely use charbel again and recommend him to others. More

I worked with Tony Yang while purchasing my vehicle. Our transaction had a couple of hick ups that were out of his control. Tony made everything right and provided a great customer experience that every Mer transaction had a couple of hick ups that were out of his control. Tony made everything right and provided a great customer experience that every Mercedes AMG owner should deserve. I would highly recommend him and also Mercedes-Benz London for all future car purchases. Thank you Tony for going out of your way...to make things right! More

Thank you very much for all your help, Tony was very helpful and answered all my questions. He came on his day off just to deliver the car. I am very pleased with the customer service he provided. helpful and answered all my questions. He came on his day off just to deliver the car. I am very pleased with the customer service he provided. More

Because of the used car market, I was looking at possible upgrades. My 2018 Mercedes GLC300 was in high demand, so I looked at what stock was available from local dealers. Mercedes London had a 2021 AMG GL upgrades. My 2018 Mercedes GLC300 was in high demand, so I looked at what stock was available from local dealers. Mercedes London had a 2021 AMG GLC43 in stock with all of the appointments that I wanted if I was going to trade. When I contacted the dealership, I was connected with Tony Yang, who happens to be an AMG expert. The process couldn't have been smoother. He showed me the vehicle, walked me through all of the differences between my older SUV and the new AMG GLC43 and the improvements in technology. He was familiar with every detail. Next, we worked out the financial details. As it happened, between the hot used car market and some Mercedes incentives, Tony was able to create a deal that I couldn't afford to pass up. He made the process so easy and the financial options clear and attractive. I'm the proud owner of a new AMG GLC43 and I have no regrets. Thank you Tony!! More

Mercedes-Benz London won me over from Pfaff BMW - or perhaps I should be more specific and say that Tony won me over! He was helpful, approachable and relatable - hard to find at these luxury vehicle de perhaps I should be more specific and say that Tony won me over! He was helpful, approachable and relatable - hard to find at these luxury vehicle dealerships! He was patient with my many questions and really helped find me a car that was within my budget. For someone who finds buying a new vehicle stressful, he made the process extremely smooth and I am so thankful! The dealer is clean and everyone I dealt with during the sale was kind and professional. I will always give my business to people or organizations who understand and practice great customer service! If you go, make sure to ask for Tony! More

Great experience Would highly recommend this dealership . Tony was very accommodating . This is the second MB purchased from this dealership . Katrina and Marcus are also outstanding in their roles with t . Tony was very accommodating . This is the second MB purchased from this dealership . Katrina and Marcus are also outstanding in their roles with this organization . More

I was looking for a recent model used car. MB London had two vehicles to the specification I had decided on. The combination of options I wanted was hard to find in a used vehicle so it was good to end up two vehicles to the specification I had decided on. The combination of options I wanted was hard to find in a used vehicle so it was good to end up with a choice. I contacted MB London online and my message was promptly returned by Tony Yang who confirmed the specifications, accurately describing the vehicles. Still working by phone and message Tony confirmed prices and offered to get me a firm price for the vehicle I wanted to trade using a phone app. Once I had a firm offer based on the information I provided in the App for my car we negotiated an acceptable price for my preferred choice of the two candidates and completed the whole deal online including how the new vehicle would be paid for. That was a bonus as this was happening during the COVID lockdown and MB London was some hours from my home. All I had to do was drive to London in my old car where my new one was waiting for me exactly as described. Tony was organized, professional and ready. Once I had checked everything out I was able to leave and get acquainted with the new car on the drive home. I should say that I did know exactly what I wanted and had done all my research before contacting MB London. I was however impressed that Tony respected that I knew what I wanted and made it simple for me to buy it while asking useful questions. He has since checked more that once to see if I am happy which I certainly am, hence 5 stars More

I have been dealing with MBL for a few years now. Each time, the service gets better our sales person (Tony Yang) is very helpful and certainly knows about the Mercedes Benz products. He has followed and time, the service gets better our sales person (Tony Yang) is very helpful and certainly knows about the Mercedes Benz products. He has followed and keeps in touch to see how we are doing. The dealership is always spotless and all the people at MBL are awesome. More

We are a happy smiling family all because of Tony!!Tony We are a happy smiling family all because of Tony!! Tony worked his magic with numbers, which allowed our family to get into our new (to us) Jeep. E We are a happy smiling family all because of Tony!! Tony worked his magic with numbers, which allowed our family to get into our new (to us) Jeep. Every step of the process was flawless. Tony met us with so much enthusiasm and excitement when we walked through the doors to test drive and then take delivery! Our family will recommend Mercedes-Benz, London especially Tony every day of the week!!!!!! More

Dealership is great. Super clean and organized. Dealt Dealership is great. Super clean and organized. Dealt with Tony Yang, again, he knows his stuff, is super nice, organized, no bs. No complaints, o Dealership is great. Super clean and organized. Dealt with Tony Yang, again, he knows his stuff, is super nice, organized, no bs. No complaints, only complements. We will be back for sure. More