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Maclin Ford
Calgary, AB
818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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818 Reviews of Maclin Ford
January 10, 2018
The extra mile I had a maximum budget for a new SUV. At the outset of my inquiry regarding a new SUV we were thousands of dollars apart, but the salesperson and mana I had a maximum budget for a new SUV. At the outset of my inquiry regarding a new SUV we were thousands of dollars apart, but the salesperson and management worked hard to get me the deal I could afford. Thanks Lennie and team. Very happy with our new SUV. Pat R. More
by REMPELP
Verified CustomerEmployees Worked With
Stephen Cheung, Darrell Sirelpuu, Lennie Williams
January 09, 2018
Arrogant service advisor I went to Ford Maclin because there are times (3X) that my truck's doors won't close and once while backing up, the truck gave a warning signal that t I went to Ford Maclin because there are times (3X) that my truck's doors won't close and once while backing up, the truck gave a warning signal that the rear passenger door opened after my 8 year old nephew swore he was sure he closed it. True enough , I received a letter from Ford Motor Company about the safety issue recall (17S33) and instructed me if my unit is exhibiting these symptoms to immediately contact the dealer and request for a service appointment for a repair. That morning I approached the service advisor, Jean Giurguis, and told him of the recurring problems of my truck and even showed him Ford's recall letter. He went to my truck and just looked at it for just a few seconds then said nothing is wrong with my truck. I insisted that something is wrong with it because I already experienced it thrice, it's just that sometimes the doors closes and sometimes it does not. Jean Giurguis said that the doors closed so there's nothing wrong with it and have nothing to fix. It seemed Jean Giurguis wants a member of my family hurt first and his company sued before he decides to fix the problem. Or maybe he wants me to drive the truck to Banff, experience the problem of doors not closing, tie down or tape the doors and drive all the way back to Jean Giurguis just to convince him it needs to be fixed. To make the story short, Jean Giurguis didn't do anything with that particular safety issue. The following day, my wife used the truck and again a door, this time the driver's door wouldn't close. She was on a public parking place and didn't know what to do. She didn't know what she did but finally the door closed after 10 minutes. She was late for work at her clinic that day. We were not able to use our truck for a couple of days because of the problem until I decided to try another Ford dealer. This time, this second Ford dealer found there really is something wrong with the doors and told me they will try to fix the said safety issue and gave me a service unit I could use while they're fixing my truck. More
by Joselito Hermoso
Employees Worked With
Jean Giurguis
January 06, 2018
All good Great service all good service Great people to work with I would recommend any body to buy a vehicle from macklin ford The best service by far Great service all good service Great people to work with I would recommend any body to buy a vehicle from macklin ford The best service by far More
by Street
Employees Worked With
Mel. An. Nanton , Stephen Cheung, Rena Allchurch
January 06, 2018
Excellent competitive service. The whole team did a great job meeting our needs. Brandan was very responsive to our requests and the finance side of the deal went very smoothly. The whole team did a great job meeting our needs. Brandan was very responsive to our requests and the finance side of the deal went very smoothly. More
by NORRIE.C.RAMSAY
Employees Worked With
Candace Fediuk, Darrell Sirelpuu, Brendan Vacon
January 04, 2018
No pressure - just the facts. I responded to an ad for a vehicle that I waned to replace my older Ford Explorer. I was somewhat hesitant as my past experience was one of high pres I responded to an ad for a vehicle that I waned to replace my older Ford Explorer. I was somewhat hesitant as my past experience was one of high pressure and a feeling of being spoken down to as a woman. But it was January and I needed to replace my Explorer that had been totalled in an accident. Used Explorers are difficult to find during the month of January. I was surprised and impressed with Al Steinskey's honesty and respect for my interests. He answered all my questions and was open about the differences between my model of the Explorer and the new Explorer that I was test driving. It was obvious to me that this was not just a job for Al - it was a position that he took pride in and he cared very much for his customers' peace of mind and purchasing the best car for them and at the best price. This is sometimes a rare trait for someone who earns their wages on commission. I felt no pressure to make my purchase which was a big step financially for me. Al synced my phone for me and showed me all the workings of the various aspects of my new vehicle. He told me that if I had any questions or concerns I could call him. Something I did and he followed up on. I also was impressed with the fact that has called me twice since just to check that everything was alright with my 2013 Explorer. Something that has never happened in all the years that I have been buying cars. A dealership is only as good as their representatives and Al is a shining example of an employee that best represents his company. More
by Gayle
Employees Worked With
Al Steinkey
January 04, 2018
Great experience Great service from all we dealt with and love my new Edge! Would happily recommend this dealership, very friendly, good selection of vehicles and we Great service from all we dealt with and love my new Edge! Would happily recommend this dealership, very friendly, good selection of vehicles and we accommodating. More
by KPADLEY9
Employees Worked With
Al Steinkey, Candace Fediuk, Darrell Sirelpuu
December 29, 2017
Great staff, good selection. The staff know how to give the information neede md and in no pressure atmosphere. From sales to managers to finance they treat your time and money w The staff know how to give the information neede md and in no pressure atmosphere. From sales to managers to finance they treat your time and money with respect. They really know their product and how to meet your needs. More
by James
Employees Worked With
Kristjan Trygg, Chris Nechi
December 16, 2017
2017 Ford Fiesta Ford takes of their customers.They are very helpful and explain everything to you.I am very happy with my car.thank you Al for helping me. Ford takes of their customers.They are very helpful and explain everything to you.I am very happy with my car.thank you Al for helping me. More
by Dorothy Yvonne Garrison
Employees Worked With
Al Steinkey, Mike Hamelin, Candace Fediuk, Stephen Cheung
December 08, 2017
Very Excited! Very easy to give all these guys and gals a five star, This is our second purchase at Maclin Ford. We traded in our first truck to get our forever tru Very easy to give all these guys and gals a five star, This is our second purchase at Maclin Ford. We traded in our first truck to get our forever truck it was pretty early to do this transaction but of course all the sales guys we work with made it happen for us and I'm telling you it probably was work. We are just avarage foke not rich but work hard everyday to have nice things and can't thank Kristjan and Graham enough for making it easy and fast! Thanks guys made our Xmas! More
by Tara MacLean
Employees Worked With
Kristjan Trygg, Graham Mitran, Rena Allchurch
December 08, 2017
2014 Ford Edge Very happy with the treatment, service and price. I was walked through the process, all the documents and Al even set up the Sync system for me befor Very happy with the treatment, service and price. I was walked through the process, all the documents and Al even set up the Sync system for me before I drove away : -) More
by Paul D
Employees Worked With
Al Steinkey, Stephen Cheung
