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Lockwood Kia
Oakville, ON
571 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 571 reviews
August 04, 2022
I came in to test some cars out and although i did not purchase a vehicle because of current wait times, however i had a great experience. David was extremely helpful from the moment i came in. He was ver purchase a vehicle because of current wait times, however i had a great experience. David was extremely helpful from the moment i came in. He was very knowledgable and gave me a great idea on what i was looking for. I would also like to mention that Miguel was very helpful and both of them gave a great experience. When im ready to purchase a vehicle, i will most definitely be purchasing from david or miguel. More
by Emili
July 28, 2022
Lockwood Kia was amazing in helping me to purchase my first vehicle, especially in such an unprecedented time. Colin, Miguel and Chris were amazing to work with. I would highly recommend them to anyone l first vehicle, especially in such an unprecedented time. Colin, Miguel and Chris were amazing to work with. I would highly recommend them to anyone looking to purchase a vehicle! More
by kenziewhyte
Employees Worked With
Other Employees :
Colin Soldi-Macdougall
July 25, 2022
Extremely happy with the attentive service and excellent customer service especially from Chris and Lake. Thank you Lockwood Kia :) customer service especially from Chris and Lake. Thank you Lockwood Kia :) More
by Bernadette
July 20, 2022
First and foremost, I would like to thank the team in Lockwood Kia especially Jay (dealer), Christopher (Finance Manager), and Marco (General Manager) who were all a part of the process in purchasing my Lockwood Kia especially Jay (dealer), Christopher (Finance Manager), and Marco (General Manager) who were all a part of the process in purchasing my first brand new car! Jay walked me through the initial process of reserving my car and when my car arrived, he was very knowledgeable with all of the features (safety features, settings, etc) that the car came with. I was very happy with the customer service he provided, especially the communication. The initial process happened over the phone which was very convenient for me since I live in Scarborough and Lockwood Kia is in Oakville. Jay kept me informed and provided pictures of the car when it arrived which I REALLY appreciated because at least I felt confident knowing what I was getting. I would highly recommend him to anyone because he is approachable and made me whole experience of buying a car less intimidating. Christopher walked me through all the financial aspects; from the bill of sales, to the coverage and whatever else that falls under this category. I was very happy with the overall process because he was very patient when I asked for further clarification and explained terminology that were very new to me. He was very prompt in replying to my emails and keeping me well-informed on any updates, which makes Christopher very reliable and competent! He also made the whole purchasing process go smoothly. The staff mentioned above have all contributed in the success of purchasing my first car. I would highly recommend this dealership to my friends and family. More
by Joanna Roxanne
July 20, 2022
Very responsive and helpful. David was excellent. Very fair trade-in. Car was spotless on pick-up. Forgot manuals, but the asst sales mgr will personally deliver to us. Ther David was excellent. Very fair trade-in. Car was spotless on pick-up. Forgot manuals, but the asst sales mgr will personally deliver to us. There was a lot of info going back and forth, and who was doing what got a little confusing at times. Overall, it was a very good experience. More
by ljmarshall90
Employees Worked With
David Sedarose
July 19, 2022
Christopher was excellent at explaining the whole purchasing experience as well as helping us return our leased vehicle and trade in our other older vehicle for our brand new Sportage HEV. David did purchasing experience as well as helping us return our leased vehicle and trade in our other older vehicle for our brand new Sportage HEV. David did a great job giving us a walk-through of our vehicle. More
by gazette-00.satiny
July 12, 2022
Our sales rep David was kind and made everything go smoothly. We're very happy with our choice. smoothly. We're very happy with our choice. More
by tarantulasuit
July 07, 2022
Purchased a Pre owned Audi from David today was really happy with all the help he gave even happier with the vehicle. Big thank you to Colin and Mike as well with making my time at Lockwood Kia a great ex happy with all the help he gave even happier with the vehicle. Big thank you to Colin and Mike as well with making my time at Lockwood Kia a great experience. More
by robbiefmoura
Employees Worked With
David Sedarose
July 02, 2022
Gouging prices on used vehicles. Taking advantage and asking over msrp on used is nuts Taking advantage and asking over msrp on used is nuts More
by isavard17
Employees Worked With
June 29, 2022
Great dealership , got my first and second car here . Staff was very professional and nice . Great dealership to work with . 10/10 definitely would recommend. Staff was very professional and nice . Great dealership to work with . 10/10 definitely would recommend. More
by Olivia Lewis
