Lexus of London - Service Centre

Maintenance Service as expected Service appointment proceeded smoothly without any problems. The service required about 2 hours. I enjoyed coffee and reading while I waited. The car Service appointment proceeded smoothly without any problems. The service required about 2 hours. I enjoyed coffee and reading while I waited. The car was washed, and looked great after servicing. While driving home I did not notice any problems, therefore overall this was a successful event. Service manager, Karen, was professional and pleasant to deal with. More

Great Service Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are kno Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are knowledgeable and friendly. More

48,000 km Service I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was give I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was given a loaner vehicle so I was able to go for lunch and do some errands, and then received a call that my vehicle was ready to go. Service was completed to my satisfaction. More

Impressive service Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran smoothly on road. My appreciation for his great work! More

Excellent Service I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed info I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed information about my car's service issues. My experience with any staff that I have ever dealt with over the years has been positive and I very much enjoy the comfortable atmosphere at Lexus of London! More

Amazing service I was having car troubles with my 2010 Hyundai Accent and I went to Stephanie for advice, she went above and beyond to ensure I was fully taken care o I was having car troubles with my 2010 Hyundai Accent and I went to Stephanie for advice, she went above and beyond to ensure I was fully taken care of. I appreciated feeling so welcome at Lexus, even though I do not have one. It's an amazing dealership and I would send anyone I know there. More

Incredible service everytime I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, i I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, integrity and care more about your loyalty than your money which is hard to find in today’s business landscape. I specifically want to call out Romeo who often goes above and beyond to accommodate my hectic schedule, and Karen and Henry who assisted me in my last visit. More

Outstanding service everytime We can never think of owning anything but a Lexus. Lexus of London is by far the best dealership and they provide exemplary five star service. We can never think of owning anything but a Lexus. Lexus of London is by far the best dealership and they provide exemplary five star service. Karen and team are superb. Peace of mind, everytime! More

Excellent service Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. More

No other dealership compares I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have every had with them is 5 stars. They are friendly, accomodating, considerate (always call if there is a change with the quote), and meticulous! I cannot say enough positive things about this dealership and the staff. Thank you Karen and Romeo! More