Lexus of London - Service Centre

Exceptional Level of Service I recently brought my newly purchased Certified Pre-Owned Lexus in for servicing and repairs. Romeo, the service advisor, went well beyond to ensure m I recently brought my newly purchased Certified Pre-Owned Lexus in for servicing and repairs. Romeo, the service advisor, went well beyond to ensure my car was properly serviced and met all of my expectations. I will definitely be entrusting my vehicle to Romeo and his team of technicians for many years to come. More

Top Notch Have owned Lexus vehicles for over 20 years and any interaction with the staff at Lexus of London has been a pleasant , professional and friendly expe Have owned Lexus vehicles for over 20 years and any interaction with the staff at Lexus of London has been a pleasant , professional and friendly experience.Looking forward to many more years of owning, driving and enjoying my Lexus with a great dealer to rely on. More

I've had the most positive experience with Lexus of London. They are very responsive and timely with their service. And there are no surprises! London. They are very responsive and timely with their service. And there are no surprises! More

I always feel welcome at Lexus of London, nice clean dealership, friendly staff right from Management to Sales to Service and Concierge. I feel comfortable there. dealership, friendly staff right from Management to Sales to Service and Concierge. I feel comfortable there. More

service Pleasant experience. Prompt, courteous and thorough. My first time in for service and I would recommend this dealership. They are busy and it is best Pleasant experience. Prompt, courteous and thorough. My first time in for service and I would recommend this dealership. They are busy and it is best to book regular appointments well in advance. More

I got my snow tires on I thank Romeo for his service as always--The snow in London came early and the dealership had a hard time fitting everyone in.Thanks so much I thank Romeo for his service as always--The snow in London came early and the dealership had a hard time fitting everyone in.Thanks so much More

Outstanding customer Service My RX 350 16,000km service was needed, but I was unable to get myself down too the Lexus of London because my schedule was full. I live 100km from L My RX 350 16,000km service was needed, but I was unable to get myself down too the Lexus of London because my schedule was full. I live 100km from London. I was able to schedule my vehicle for service , and have Allan Calvert from Lexus of London, who lives near by take it with him to work, and gave me a loaner to use. The service work was completed and Allan drop the off in my drive way, at the end of the day. Thank you for your outstanding Customer Service. More

Recent Service Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do al Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do all the required work... I now need to return for work required under Warranty in January. More

Thank you for the excellent service experience. Even though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every s though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every step along the way. Thank you. More

Service Par Excellence I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to sa I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to satisfy my needs despite being very busy as indicated by the number of vehicles in for service including winter tire switch-overs. Thank you so much!! More