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Lexus of London - Service Centre

London, ON

4.9
1,007 Reviews

1,007 Reviews of Lexus of London - Service Centre

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July 07, 2022

Service provided by Lexus of London is always trustworthy, professional, and courteous. Their attention to excellence is noticed and appreciated. More

by Prinziec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello! Thank you for taking the time to leave a review about your experience with our Service team. We appreciate it! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 27, 2022

Needed a brake re-line. Was treated to a very incredible service experience. From the call into Nicole to the execution via Romeo, about a 15 out of 10!!! Incredible!!! Di More

by s.trentpeever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
Aug 12, 2022 -

Lexus of London responded

Hi! Thank you for such a thoughtful and amazing review about your experience. We really appreciate it! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 22, 2022

The service I get at Lexus is why I keep coming back. The smooth ride is another reason I love my car and will definitely buy another. More

by jan20dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello, Thank you for taking the time to leave Dale a review! We are happy you are happy and appreciate your continued patronage and valued business! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 18, 2022

The entire service front desk team is very pleasant to work with. In particular, Karen clearly explained what service was required, the cost and timing. More

by Ldoerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave Karen a 5 Star review! Have an amazing weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 16, 2022

Karen was great- great service! ! Impressed with the detail on the car that was included More

by Robmailing0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello! Thank you for taking the time to leave a 5 Star Review for Karen! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 16, 2022

My experience with Lexus of London so far has been nothing but exceptional. I dealt with Romeo Nissan each time and feel that I was treated very well even though my Lexus was purchased second hand and More

by cfarnand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello! Thank you for taking the time to leave such a lovely review about your experience with Romeo! He's the best! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 15, 2022

Excellent service, very patient explaining things and answered all questions. Friendly environment and very helpful. More

by Vashtiramsewak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 15, 2022

Great service and the Best cars in the market in my opinion Am already in line for the hybrid with the small amount of plug in capacity coming out next year. I love my 2017 lexus hybrid More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Denise! Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 10, 2022

Was not ready when as told. How ever beyond that everything was good and people very friendly More

by Chetpiwow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

it's always great dealing with Romeo, Karen and the Lexus of London team. I've know these folks since 2014 when i got my Lexus.. You know a workplace is good when you have very low turnover of staff.. More

by gerrygibbs550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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