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1,007 Reviews of Lexus of London - Service Centre
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August 05, 2022
The service staff are incredibly friendly and very accommodating - they always greet me by name. They go above and beyond to keep people happy. When it would have taken some re-scheduling for me to accommodating - they always greet me by name. They go above and beyond to keep people happy. When it would have taken some re-scheduling for me to come get my car after service, they offered to drop the car at my door. With they way they treat us, I can't see ever buyer a non-Lexus car. More
by Lcampbell
August 05, 2022
Awesome service. Friendly, pleasant, quick and genuinely care about my car's issue. Reasonable rates. Very impressed and completely satisfied with my visit. Friendly, pleasant, quick and genuinely care about my car's issue. Reasonable rates. Very impressed and completely satisfied with my visit. More
by lisareuter
August 03, 2022
Great service. Friendly professional staff. My vehicle was ready at the time they said it would be. Also happy Friendly professional staff. My vehicle was ready at the time they said it would be. Also happy More
by Njane
Employees Worked With
July 29, 2022
The service was excellent. I received a detailed analysis of the work done and possible future things to lookout for. The staff is very kind. I also received a lot of great inf I received a detailed analysis of the work done and possible future things to lookout for. The staff is very kind. I also received a lot of great info from Sue in the sales department. More
by David
Employees Worked With
July 29, 2022
Always friendly and knowledgeable staff. Work was done complete and on time for me again this time Work was done complete and on time for me again this time More
by Chris
Employees Worked With
July 29, 2022
Always a pleasure to get my service done at Lexus of london. Karen responded quickly to my query for a quote and Romero looked after me very well, as usual, when I brought my vehicle in for the quoted london. Karen responded quickly to my query for a quote and Romero looked after me very well, as usual, when I brought my vehicle in for the quoted service. More
by Frankb
July 21, 2022
Had my first oil change yesterday. I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clea I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clean a few things inside my car. He also offered help for anything in the future. Amazing service! Thanks Romeo! More
by jenny-miller
Employees Worked With
July 17, 2022
Service department personnel are friendly and efficient. Offered good advice and answered my questions. Disappointed in sales staff. Did not acknowledge me in any way, if I was thinking of trading in my Offered good advice and answered my questions. Disappointed in sales staff. Did not acknowledge me in any way, if I was thinking of trading in my RX I would not be inclined to buy here. More
by mature
Employees Worked With
July 15, 2022
My appreciation to Karen and Romeo who are the remarkable front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And the front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And then there's the carwash! What more can I say. More
by drnick
July 12, 2022
Service is always courteous, patient, professional, personal, prompt and with excellent quality. Always a relaxed environment personal, prompt and with excellent quality. Always a relaxed environment More
by JET
