1,007 Reviews of Lexus of London - Service Centre
Always excellent service when I visit Lexus of London. Service advisors are responsive to my needs. On my last visit the service advisor, Shanna, ensured The service I received was at the top of the scale Service advisors are responsive to my needs. On my last visit the service advisor, Shanna, ensured The service I received was at the top of the scale. This type of reception is what I have experienced consistently in excess of the plus 10 years I have been dealing with the company.from all employees. Any maintenance issues or repairs have been dealt with effectively by the team in the shop to my complete satisfaction. More
I dealt with Shanna in the service department. She was professional yet friendly and most importantly very knowledgeable. She was professional yet friendly and most importantly very knowledgeable. More
It was a pleasure to deal with you guys there. Really happy about it Thanks to Shanna Mcquarrie and Andres Diaz. And everyone in the team. Really happy about it Thanks to Shanna Mcquarrie and Andres Diaz. And everyone in the team. More
Great job in discussing the issues needed for the car and helping the client make informed decisions. Dale is a great guy to chat too! helping the client make informed decisions. Dale is a great guy to chat too! More
Excellent service appointment with Shanna, and Mario. Thanks for the shuttle Chris — and good seeing Romeo and Dale as always Thanks for the shuttle Chris — and good seeing Romeo and Dale as always More
Staff where very polite and professional. Service and charges were explained as well as upcoming needs over the next year. I am pleased with the service. Service and charges were explained as well as upcoming needs over the next year. I am pleased with the service. More
They are Attentive to my needs Provide Prompt service Very Friendly and professional staff Repairs well coordinated service Very Friendly and professional staff Repairs well coordinated More
As always, Lexus of London staff exceeded expectations, and ALWAYS go out of their way to ensure that the customer comes first. and ALWAYS go out of their way to ensure that the customer comes first. More
Staff were friendly and kind. During my service appointment, I was informed and updated with the progress. I felt comfortable with how the service went and most impressed with how During my service appointment, I was informed and updated with the progress. I felt comfortable with how the service went and most impressed with how courtesy the service department and helpful they were. More
They are professional and friendly, they care about my thoughts and I feel that they want to help me with keeping my vehicle in a good condition. thoughts and I feel that they want to help me with keeping my vehicle in a good condition. More