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Lexus of London
London, ON
3,998 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,998 reviews
May 17, 2023
Larry is amazing, legendary client service experience, went above and beyond, truly appreciated everything he has done. Definitely will recommend to my friends went above and beyond, truly appreciated everything he has done. Definitely will recommend to my friends More
by jjiao50
May 17, 2023
Sue V was amazing and helped us get the car we wanted for a reasonable price. She was honest, made the transaction easy and we would buy from her again. Thanks, we are enjoying our new RX! a reasonable price. She was honest, made the transaction easy and we would buy from her again. Thanks, we are enjoying our new RX! More
by aaasen
Employees Worked With
May 16, 2023
As always, Lexus of London staff exceeded expectations, and ALWAYS go out of their way to ensure that the customer comes first. and ALWAYS go out of their way to ensure that the customer comes first. More
by Bill Harrington
Employees Worked With
Other Employees :
All service personnel who worked on my vehicle.
May 11, 2023
Allen is a fantastic sales person. He is professional and friend. Wonderful experience with him and this dealership. He is professional and friend. Wonderful experience with him and this dealership. More
by Jeniferlee1962
May 10, 2023
Good deal with Larry, he is polite, professional and fast response with all of my questions. response with all of my questions. More
by wzhan855
May 08, 2023
This is my third lexus so far. Allen has been very helpful. The shopping experience was amazing Allen has been very helpful. The shopping experience was amazing More
by Yushaoqing
Employees Worked With
May 08, 2023
This was the most pleasant car buying experience I have ever had, hands down! Kevin G is a knowledgeable salesperson with a lovely disposition! There were no pressure tactics used, and he genuinely seeme ever had, hands down! Kevin G is a knowledgeable salesperson with a lovely disposition! There were no pressure tactics used, and he genuinely seemed to want to do the best deal he could for me! More
by Kayte
Employees Worked With
May 08, 2023
Staff were friendly and kind. During my service appointment, I was informed and updated with the progress. I felt comfortable with how the service went and most impressed with how During my service appointment, I was informed and updated with the progress. I felt comfortable with how the service went and most impressed with how courtesy the service department and helpful they were. More
by mjanssen
Employees Worked With
May 07, 2023
Very friendly, informative, helpful and professional staff, efficient and explain things well. It was a great smooth experience in getting a new vehicle in lieu of the lease expired one. staff, efficient and explain things well. It was a great smooth experience in getting a new vehicle in lieu of the lease expired one. More
by Manas Sharma
May 05, 2023
Larry is a fantastic salesman. Patient, nice to talk. Hope to deal with him again. Patient, nice to talk. Hope to deal with him again. More
by Josephfan7998
