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Lexus of London

London, ON

4.9
4,124 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,125 reviews

January 22, 2024

Lisa Ali is a very compassionate and professional sales representative. My dad and I were searching for the perfect car for a long time and she was able to go above and beyond our expectations. She spent t More

by vigilica
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Excellent Customer Service skills, excellent communication and service and dealing with customers. Great place to buy cars. We recommend Lisa is very friendly and helpful to explain everything a More

by Paramjit Kaur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

When we walked into the dealership we were quite impressed with how many beautiful cars were available to look at in the showroom. We were then approached by Sue Vincent and she was very profession More

by Experience and professionalism
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
January 18, 2024

Lisa Ali is a professional and very informative sales representative. She took the time to ask questions and understand what kind of vehicle we were looking for. We appreciated the time she spent with u More

by patti
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

This dealership sells quality vehicles and their staff are kind. Would highly recommend! Great experience. More

by jenny_ngo
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Sue Vincent is a great help throughout the process. Sue is very responsive to your needs and will work with you to find the right vehicle. Thank you. More

by rjb
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
January 13, 2024

Great service. We met Kevin a few times and he answered our questions well enough that we were comfortable ordering a car. We were shown a similar model and allow More

by mohamad.ahmad4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini, Kevin Gittens
January 12, 2024

incredible service would recommend to anyone who is looking to purchase a new dream car! More

by Will
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji, Allen Zhang
January 11, 2024

Rick took the time to walk us through the options that we wanted most in our new Lexus NX to help determine which model to select. He was patient, informative, helpful and made us feel comfortable and confid More

by nedwards0121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Larry is really professional and patient to introduce cars for us. I appreciate that he helps us to find a car we want. He also really patient to come to our home to pick us up. Five stars. More

by Elaine
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji, Allen Zhang
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