Lexus of London

Informative and no pressure Outstanding service and commitment. The service department has always been outstanding and the sales staff friendly with no pressure. Make buying a c Outstanding service and commitment. The service department has always been outstanding and the sales staff friendly with no pressure. Make buying a car easy and without stress More

Sale and followup Purchased a 2010 Lexus from Stephanie --excellent salesperson. Travelled from St.Catharines to buy because of trailer hitch and lights for my boat tr Purchased a 2010 Lexus from Stephanie --excellent salesperson. Travelled from St.Catharines to buy because of trailer hitch and lights for my boat trailer. Surprised when lights on trailer would not work--had it fixed in St. Catharines because of fishing trip next day. Sent invoice to Lexus of London and they paid for repairs with no questions asked. Now that is service. Would buy from them again. More

Awesome experience I purchased my 2016 Lexus RX 350 with very pleasant and wonderful experience with Allan Calvert and Sue Vincent. Allan Calvert tried his BEST for me o I purchased my 2016 Lexus RX 350 with very pleasant and wonderful experience with Allan Calvert and Sue Vincent. Allan Calvert tried his BEST for me on this deal and I certainly will recommend this dealership to anyone looking for a Lexus product. Lexus Of London provides the best customer service in South West Ontario. More

A promise kept I walked into this dealership last month with my in laws and believe you me - Sales Rep. Rick Watson made this one of the best experiences with the in I walked into this dealership last month with my in laws and believe you me - Sales Rep. Rick Watson made this one of the best experiences with the in laws in years. Not only were we welcomed but the trust Rick put in my family (sharing personal and professional knowledge about Lexus cars) was the kind of trust one would expect from a family member. Thanks for the service and advice! London Lex is now part of my fam. S More

Painless Experience Buying/leasing and servicing a car has historically been one of my least favourite activities but Lexus of London has changed that for me. I am now on Buying/leasing and servicing a car has historically been one of my least favourite activities but Lexus of London has changed that for me. I am now on my second car from this team and it has been enjoyable! Rick Watson was friendly, knowledgable and efficient and responded to any concerns immediately. My past experience with Lyndsi and Romeo in the service department has been just as impressive making sure the work is done properly or providing a needed loaner. This dealership sets a high standard for quality and service and their attention to detail is impressive. More

Prompt appointment booking for new tires. I found Lyndsi Irwin to be very helpful. She is well informed and skilled in public relations. I felt very comfortable speaking with her. I arrived ea I found Lyndsi Irwin to be very helpful. She is well informed and skilled in public relations. I felt very comfortable speaking with her. I arrived early and the car was taken in immediately. More

Top notch Everyone at this dealership gives 110%. Reception, sales and service exceed expectations. Our current car is our 5th Lexus. That tells you somethi Everyone at this dealership gives 110%. Reception, sales and service exceed expectations. Our current car is our 5th Lexus. That tells you something about the dealership. We cannot imagine dealing anywhere else. The fact I More

Unrivalled service We are on our second ES 350 (still own the first as well). Our experience with Lexus of London has made us loyal supporters of the brand. The cars a We are on our second ES 350 (still own the first as well). Our experience with Lexus of London has made us loyal supporters of the brand. The cars are a dream to drive but being treated like family when we take the cars in for servicing is what makes the experience of ownership extra special. The service staff recognize us and know us by name and always make the extra effort to acknowledge us and offer any further assistance beyond our normal servicing. Even our sales rep remembers and acknowledges us when she sees us. My two sisters each own and are happy with their Lexus vehicles but I believe our relationship with the London team surpasses any of their experiences with their dealers. More

Amazing staff and service. This is my first pruchase of a car, and I was treated so well. Thank you to Kylie, Gwen, John and Allan. Everyone was super friendly. Thank you all fo This is my first pruchase of a car, and I was treated so well. Thank you to Kylie, Gwen, John and Allan. Everyone was super friendly. Thank you all for being so wonderful and helping me along this process. You made it so easy for me and I will forever be grateful!! Lokking forward to dealing with Lexus of London in the future!!! Cheers Kim Drexler More

Great dealership! Great dealer! and great staff! We recently purchased a new vehicle from Lexus of London! It was such a great experience working with the staff there. Everyone was so friendly, and We recently purchased a new vehicle from Lexus of London! It was such a great experience working with the staff there. Everyone was so friendly, and most of all, our dealer, Sue Vincent, was the greatest of all. Sue was very professional and honest and was able to answer to all of our questions. I was really impressed by how accepting and open she was, as we asked all sorts of questions, including some that may be considered unnecessary. Her willingness to help and inform us made us feel very comfortable. Even if she didn't know the solution to a problem right away, she took the time to find us the right answer. I highly recommend Sue Vincent in Lexus of London if you ever visit. I guarantee that she will find what you want and you will be satisfied with whatever vehicle you purchase. Lexus of London is so lucky to have her! More