Lexus of London

New Brakes Was told on last oil change I needed new front brakes & rotors. Explained very well and time frame I needed to service. Booked a couple days ahead. Th Was told on last oil change I needed new front brakes & rotors. Explained very well and time frame I needed to service. Booked a couple days ahead. They worked with my schedule provided a car and price was completive. Karen updates me by text as she knows I cannot be reached by phone at work. More

Outstanding service Service team responded as soon as I arrived late on Friday afternoon without an appointment or advance call. Work was completed within a few days and Service team responded as soon as I arrived late on Friday afternoon without an appointment or advance call. Work was completed within a few days and below the estimated price. Team communicated all work and timing through the process including options and benefits. Great Team! More

Engine rebuild I have had a great time going to Lexus of London to get my car serviced and major work done it also. The staff, Jason, Lyndsi, and Romeo had great kno I have had a great time going to Lexus of London to get my car serviced and major work done it also. The staff, Jason, Lyndsi, and Romeo had great knowledge of the cars and better advice. I would recommend anyone with a Lexus to go there and feel reassured that your in the right hands. Thanks Lexus of London. More

Sue Vincent She was very professional and easy to deal with. Her product knowledge was excellent and she answered all of our questions very capably. Thanks for She was very professional and easy to deal with. Her product knowledge was excellent and she answered all of our questions very capably. Thanks for the great shopping experience More

Great Experience! Sue Vincent made my first experience buying from Lexus a valuable one. She was very attentive and answered my many questions patiently. I really app Sue Vincent made my first experience buying from Lexus a valuable one. She was very attentive and answered my many questions patiently. I really appreciated the free delivery service as well :). Loving my new IS 300! Thanks Sue and the Lexus crew! More

Outstanding Sales My sales rep was Stephanie Shearsby and she went above and beyond any experience I have had with a car dealership. To earn my business, she brough My sales rep was Stephanie Shearsby and she went above and beyond any experience I have had with a car dealership. To earn my business, she brought the car I chose to my office, met me on the price I offered, then came in on her day off to close so I could get the car in time for a weekend away. She dressed professionally at all times and was charming without being annoying. I'd like to add that this was probably not a high margin sale for the dealer, yet I was still treated respectfully and felt like I made a good decision to buy the vehicle. Do not hesitate to look into Lexus of London for a well priced used car. More

Excellent Service I recently had my Lexus serviced at Lexus of London and I found the customer service excellent. They provided a current model Lexus to me as a loner f I recently had my Lexus serviced at Lexus of London and I found the customer service excellent. They provided a current model Lexus to me as a loner for the day. My vehicle was serviced on time and to the agreed upon cost estimate. They provide competitive costs for service and repairs. My vehicle was returned to washed both inside and outside. The service Rep Karen Campbell was extremely helpful and provided follow up calls through out the day. I would recommend this dealership for both sales and service. More

Great help with a newly purchased vehicle Jason helped make sure my newly purchased vehicle was perfect, and addressed concerns I had in all aspect. I would definitely work with Jason again in Jason helped make sure my newly purchased vehicle was perfect, and addressed concerns I had in all aspect. I would definitely work with Jason again in the future! More

ES 350 I purchased a pre-owned Lexus ES-350 and had a great experience with this dealership from the moment I called to the time I cane to the dealership and I purchased a pre-owned Lexus ES-350 and had a great experience with this dealership from the moment I called to the time I cane to the dealership and meat Stephanie. She was very patient and answered all my questions. It was a Saturday and the office closed at 5PM but she allowed me to take the car to a mechanic for a second opinion and patiently waited for me to come back Kylie, explained the financing to me in detail and answered all my questions. Higgins I would like to thank her and Lexus of London for their excellent customer service. More

RECENT PURCHASE OF LEXUS RX350 My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dea My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dealerships that we have visited. We met the gentleman that detailed the vehicle, the sales representative, the sales rep that went through the final paperwork and even the manager of the dealership. WHAT AN ABSOLUTELY WONDERFUL EXPERIENCE. I would recommend this dealership in a HEARTBEAT. More