Lexus of London

Awesome Experience Stephanie is a very professional and experienced Sales Consultant. She is also very thorough and does what she promises and makes the car buying pro Stephanie is a very professional and experienced Sales Consultant. She is also very thorough and does what she promises and makes the car buying process as enjoyable as possible. I would recommend highly. More

Awesome service Jack is patient with me, answer all the question I asked, drive me to dealership. It's easier to communicate by Mandarin for me, so there is no misund Jack is patient with me, answer all the question I asked, drive me to dealership. It's easier to communicate by Mandarin for me, so there is no misunderstanding when Jack introducing the functions of the car. Really appreciate all the helping. More

A pleasant car sales experience I shopped for a car with and without my husband and this dealership treated us with equal care. Very focused on service and it showed throughout the t I shopped for a car with and without my husband and this dealership treated us with equal care. Very focused on service and it showed throughout the transaction. Great vehicle orientation...never felt rushed. More

Oil change Was taken immediately upon arrival - told how long it would take and how much - I was waiting - and it was done on time and to my satisfaction. Was taken immediately upon arrival - told how long it would take and how much - I was waiting - and it was done on time and to my satisfaction. More

Another Lovely Lexus When in for service we decided the loaner we had for the day was so amazing, we really wanted it for our next vehicle. Sue told us about the car and w When in for service we decided the loaner we had for the day was so amazing, we really wanted it for our next vehicle. Sue told us about the car and we left to think it over. About a week later we called her to see what she could do for us. Sue was amazing at helping us close the deal and making us feel welcome and comfortable. I don't think we have enjoyed buying a car as much as this one. We just had a connection with Sue and never felt pressured or intimidated. Through the process we have become friends. Imagine that! We are so happy with our new (used) Lexus and that Sue was such a pleasure to work with. More

Love our SUV- RX350 fSport We purchased a new RX350 fSport model and it has been the best experience. We have purchased a number of new vehicles in the past and this one has bee We purchased a new RX350 fSport model and it has been the best experience. We have purchased a number of new vehicles in the past and this one has been the best experiense. Our sales representative Rick made it very enjoyable. The day we picked it up was extra special when they put it in the show room. It was also great that they spent the extra time to go over all the features and there are a lot on this vehicle. More

Above and Beyond service I found my beautiful 2013 Lexus ES350 on the Lexus of London website and decided to call to confirm if it was still in stock. From the onset my experi I found my beautiful 2013 Lexus ES350 on the Lexus of London website and decided to call to confirm if it was still in stock. From the onset my experience with Rick was nothing less than superb; it was like dealing with a close friend. I was able to make arrangements  to see the car the very next day. Because I  Live in Ajax Rick did everything in his power to place the car on hold so that my two hour commute for a test drive was not wasted.  To make a long story short, the ES350 was more than what I expected and Rick made the overall process of purchasing it seamless. A few weeks after purchasing my car I received a card in the mail and to my surprise it was  from Rick and the Financing rep wishing me a Happy birthday. If you are looking for an honest, trustworthy and professional sales rep, Rick is your man. I would highly recommend him! ? More

Greatly pleased with our 2015 Lexus IS350 F Sport !! We located our car online. We decided to send an email to Lexus of London, asking for more information on the car. Stephanie showed and explained abou We located our car online. We decided to send an email to Lexus of London, asking for more information on the car. Stephanie showed and explained about the car and Kylie did all the financing end. We were in and out in no time. We had a great experience from the minute we walked in, to the minute we received our car. Bill, our delivery person stayed and explained all the basics with a smile. Great service. Everyone went above and beyond. Thank you. William & Afrodite More

fantastic service experience Karen oversees most of my service visits at Lexus of London. She is fantastic. Professional, courteous and efficient. She—like all of the staff at Lex Karen oversees most of my service visits at Lexus of London. She is fantastic. Professional, courteous and efficient. She—like all of the staff at Lexus of London—always make me feel welcome, and always make an extra effort to make sure that my needs are met. More

Service The Service is always great plus getting a loaner and very friendly staff, highly recommend , also our vehicle was delivered to our home which is a 1h The Service is always great plus getting a loaner and very friendly staff, highly recommend , also our vehicle was delivered to our home which is a 1hour drive from London, thank you Karen , More