Lexus of London

Great customer service Purchasing a vehicle is a big decision for us. From the first contact through email, Stephanie was very accommodating, knowledgable , welcoming, and Purchasing a vehicle is a big decision for us. From the first contact through email, Stephanie was very accommodating, knowledgable , welcoming, and friendly. We've had our Lexus for a month now and I still feel comfortable emailing Stephanie with any questions. Thanks again Stephanie for the attention you provided us. More

Always a pleasure Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! I Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! It is service like no other! More

Absolute Phenomenal Service even for out of towners The attention, service, and patience along with educated and proper and correct information was supplied to me during the full 5 hours I was there. I The attention, service, and patience along with educated and proper and correct information was supplied to me during the full 5 hours I was there. I went in to inspect a used Lexus that I purchased at another dealer and they treated me as if I was their client from the beginning. Romeo's advice and knowledge was as reliable and stellar as the Lexus brand itself... and I don't live in the city, nor the province and I'm at least a 7.5 hour drive away. If I could give more stars I would. Thank you. More

staff at this dealership Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly Satisfied With Romeo Nissan in Service he totally goes above and beyond . Best Of any Dealership i have ever gone to. Last but not least Rhonda Concierge Is the friendliest Of any dealership I have Ever Been at over my Many years They have kept me there and Had me Stick with this dealership More

#1 Dealership This is the second time I've dealt with Rick Watson and the experience was still amazing. Honest guy who clearly knows his stuff. Thanks again Rick This is the second time I've dealt with Rick Watson and the experience was still amazing. Honest guy who clearly knows his stuff. Thanks again Rick More

Best Experience I'm currently leasing an NX200t that I purchased from Rick last year. He is now assisting with my second purchase of an RC300. I wouldnt think of deal I'm currently leasing an NX200t that I purchased from Rick last year. He is now assisting with my second purchase of an RC300. I wouldnt think of dealing with anyone else. Rick is the best! More

Great Service - Minor Shortfall Lyndsi ensured that all requested servicing, and a little extra, was completed in a satisfactory and timely manner. Vehicle was returned clean and re Lyndsi ensured that all requested servicing, and a little extra, was completed in a satisfactory and timely manner. Vehicle was returned clean and ready to go. Unfortunately once home, I discovered that some parts were missing. Contacted Romeo, and he advised that he would investigate and ensure complete satisfaction. Thanks to all. More

Fantastic Experience !! This is my first Lexus, I was helped by a gentleman named Rick Watson. He was very knowledgeable, polite, and at no time did I feel pressure to buy. T This is my first Lexus, I was helped by a gentleman named Rick Watson. He was very knowledgeable, polite, and at no time did I feel pressure to buy. This was the best car buying experience at an amazing dealership. Thank you Rick and Lexus of London ! More

Extremely Satisfied I just wanted to take a moment to rate my recent experience at Lexus of London. As you can see I have given my review an 5 star rating. Liliana had ma I just wanted to take a moment to rate my recent experience at Lexus of London. As you can see I have given my review an 5 star rating. Liliana had made it to be an smooth experience overall. Not only was she genuine overall and fabulous to work with to boot, but also a true professional. The more time I had spoke talking with Liliana the more inclined I felt. Her knowledge and experience was superior, approach was quite relaxed, she went above and beyond to ensure customer satisfaction, this wouldn't have been possible without Liliana's help. Thank you for staying true to your word and all of your hard work and patience! More

Satisfied I would recommend to others after purchase service is excellent. Prompt service and well done . The loaner vechile is welcome. Being out of town all t I would recommend to others after purchase service is excellent. Prompt service and well done . The loaner vechile is welcome. Being out of town all the above is appreciated. More