Lexus of London

Excellent Service Liliana Samaelli provided excellent service, efficiently transferring my extended warrantee to the buyer of my 2013 GS350. I congratulate everyone at Liliana Samaelli provided excellent service, efficiently transferring my extended warrantee to the buyer of my 2013 GS350. I congratulate everyone at Lexus London on their very high service quality. More

Another outstanding service experience As always, taking our cars in for servicing is a positive experience. Making the appointment works around our schedule; a car is always made availabl As always, taking our cars in for servicing is a positive experience. Making the appointment works around our schedule; a car is always made available while our car is in the shop. This appointment was for major servicing, which was clearly outlined, so no surprises when I picked up the car at the end of the day. Both Karen Campbell and Jason Janusz were friendly, welcoming and helpful, as always. More

Lexus of London is great place to purchase a vehicle! During the past two years my wife and I have admired the RX-350. The 2017 with 8 speed transmission; "driver assists;" color (cashmere), and showro During the past two years my wife and I have admired the RX-350. The 2017 with 8 speed transmission; "driver assists;" color (cashmere), and showroom presentation sealed the deal. We are impressed with Sue Vincent's knowledge of vehicles and the RX-350 in particular. Sue is not aggressive and professionally highlights the features of this vehicle. Sue delivered the vehicle to our home in Sarnia and patiently reviewed all the paperwork and intelligently answered the queries I put forth. Sue is a wonderful communicator and I would highly recommend her to any individual who expressed an interest in purchasing a vehicle from Lexus of London. Jim and Gloria MacLeod 1917 01 15 More

AMAZING!! We had so much fun dealing with the staff at Lexus We checked out a couple of places when looking for our car and Lexus of London is the place to go! The people who work there are happy and it shows We checked out a couple of places when looking for our car and Lexus of London is the place to go! The people who work there are happy and it shows in every step of purchasing a vehicle there. We felt comfortable right from the start. Rick Watson was our guy and was excellent through the whole process. He asked us questions about what we wanted and he listened, this is a major thing to us and is as important as the vehicle. We knew we could trust him! Stacy in financing explained everything really well and was sooo nice too. It's wonderful to see smiles on everyone when they offer you a beverage or just chat for a few minutes....and the hugs are free! More

Pleasure of dealing with Lexus of London If you want a pleasurable buying experience I highly recommend Lexus of London. Our salesperson Tom Hiscott made our experience enjoyable. This is the If you want a pleasurable buying experience I highly recommend Lexus of London. Our salesperson Tom Hiscott made our experience enjoyable. This is the second vehicle we acquired from this dealership and every time I visit for the regular maintenance on my vehicle I am treated with friendly respect. They make you feel like you matter. More

Purchase I purchased an RX and Stephanie was knowledgeable and professional in all respects. I would not hesitate to recommend her any of my friends. She was I purchased an RX and Stephanie was knowledgeable and professional in all respects. I would not hesitate to recommend her any of my friends. She was also available with information whenever requested. More

Excellent experience I traded in my old Lexus and leased a 2017 NX200 and Sue Vincent (and staff) made it a very smooth transition. Sue was extremely helpful and I will b I traded in my old Lexus and leased a 2017 NX200 and Sue Vincent (and staff) made it a very smooth transition. Sue was extremely helpful and I will be a Lexus customer for life! More

Lexus nx purchase Chris and Stephanie were exemplary with their professionalism and knowledge. It was a pleasure to do business and would do so again in a heartbeat. Chris and Stephanie were exemplary with their professionalism and knowledge. It was a pleasure to do business and would do so again in a heartbeat. More

Purchased of Pre-owned SUV We've just recently purchased a pre-owned SUV (Dodge Durango) from Stephanie Shearsby of Lexus of London. Stephanie made the purchase process for us e We've just recently purchased a pre-owned SUV (Dodge Durango) from Stephanie Shearsby of Lexus of London. Stephanie made the purchase process for us easy, she was very professional and made sure that our inquiries are answered (please note, that I asked a lot of questions). She worked with us and made sure that we are comfortable with our monthly payment financing choice. Likewise with Liliana S, Liliana explained everything that we need to know with our financing, and answered all our questions. Overall, the experience was great, the process was smooth and easy. I highly recommend Lexus of London, and deal with Stephanie and Liliana. - Rommel More