Lexus of London

Outstanding service. Fast friendly service. They remember your name and do what they say in the time that they say. I have never had a bad experience with their Service De Fast friendly service. They remember your name and do what they say in the time that they say. I have never had a bad experience with their Service Dept. More

Great service! I recently purchased a pre-owned RX350 from this dealership. I received excellent service from Rick Watson. He was very attentive to my needs and crea I recently purchased a pre-owned RX350 from this dealership. I received excellent service from Rick Watson. He was very attentive to my needs and created a comfortable rapport to assist with my buying decision. I would recommend Rick to my friends when looking for a vehicle. Harry B. More

Nice service Very glad to be a customer here. Nice car and best service I've ever had. Jack pick up and drop off when I test drive. And help me to book the mainten Very glad to be a customer here. Nice car and best service I've ever had. Jack pick up and drop off when I test drive. And help me to book the maintenance service, explain all my questions professionally. I will refer all My friends to Lexus in thefuture More

Great customer services from Jason and Liliana I am very impressed with the dealership on everything they provided to customers. I came to the service department with a very short notice to Jason, I am very impressed with the dealership on everything they provided to customers. I came to the service department with a very short notice to Jason, he managed to get my job done in the shortest possible time and he is just great in handling customers, explaining in details on the job making every dollar spent worthwhile. Attention to details is something they do best. I also want to thank Liliana, the Financial Services Manager, she provided very prompt responses to my requests and demonstrated to be very helpful and resourceful, a job most customers might overlook and to appreciate with. I have complete confidence that she will take care of me or other customers with issues on extended service warranty. Walking into Lexus of London, I feel good each time and well worth my 5 hours round trip getting in from Markham. You really wanted to meet with Allan Calvert, the sales manager, such a knowledgeable and helpful guy who devoted so much making the dealership a great and warm place to visit. Thank you Allan. Thank you Rhonda for always a freshly brewed coffee, just wonderful. More

Excellent Service Liliana Samaelli provided excellent service, efficiently transferring my extended warrantee to the buyer of my 2013 GS350. I congratulate everyone at Liliana Samaelli provided excellent service, efficiently transferring my extended warrantee to the buyer of my 2013 GS350. I congratulate everyone at Lexus London on their very high service quality. More

Another outstanding service experience As always, taking our cars in for servicing is a positive experience. Making the appointment works around our schedule; a car is always made availabl As always, taking our cars in for servicing is a positive experience. Making the appointment works around our schedule; a car is always made available while our car is in the shop. This appointment was for major servicing, which was clearly outlined, so no surprises when I picked up the car at the end of the day. Both Karen Campbell and Jason Janusz were friendly, welcoming and helpful, as always. More

Lexus of London is great place to purchase a vehicle! During the past two years my wife and I have admired the RX-350. The 2017 with 8 speed transmission; "driver assists;" color (cashmere), and showro During the past two years my wife and I have admired the RX-350. The 2017 with 8 speed transmission; "driver assists;" color (cashmere), and showroom presentation sealed the deal. We are impressed with Sue Vincent's knowledge of vehicles and the RX-350 in particular. Sue is not aggressive and professionally highlights the features of this vehicle. Sue delivered the vehicle to our home in Sarnia and patiently reviewed all the paperwork and intelligently answered the queries I put forth. Sue is a wonderful communicator and I would highly recommend her to any individual who expressed an interest in purchasing a vehicle from Lexus of London. Jim and Gloria MacLeod 1917 01 15 More

AMAZING!! We had so much fun dealing with the staff at Lexus We checked out a couple of places when looking for our car and Lexus of London is the place to go! The people who work there are happy and it shows We checked out a couple of places when looking for our car and Lexus of London is the place to go! The people who work there are happy and it shows in every step of purchasing a vehicle there. We felt comfortable right from the start. Rick Watson was our guy and was excellent through the whole process. He asked us questions about what we wanted and he listened, this is a major thing to us and is as important as the vehicle. We knew we could trust him! Stacy in financing explained everything really well and was sooo nice too. It's wonderful to see smiles on everyone when they offer you a beverage or just chat for a few minutes....and the hugs are free! More

Pleasure of dealing with Lexus of London If you want a pleasurable buying experience I highly recommend Lexus of London. Our salesperson Tom Hiscott made our experience enjoyable. This is the If you want a pleasurable buying experience I highly recommend Lexus of London. Our salesperson Tom Hiscott made our experience enjoyable. This is the second vehicle we acquired from this dealership and every time I visit for the regular maintenance on my vehicle I am treated with friendly respect. They make you feel like you matter. More