Lexus of London

Great Service Shopping for a used car at Lexus London & had the privilege of meeting & discussing my purchase options with Rick Watson. In sales/customer service my Shopping for a used car at Lexus London & had the privilege of meeting & discussing my purchase options with Rick Watson. In sales/customer service myself so I was impressed not only with his knowledge of different vehicles but his easy going, friendly & non-pushy customer service. Thank you to the establishment & Rick as well, enjoying my Cadillac I ended up purchasing! More

Professional Woman buying a car I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a f I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a few days going from dealership to dealership and had many different experiences at each dealership. I can truly state that from the moment I walked into the Lexus of London dealership that I was treated with respect. I asked for Stephanie as my research showed that her clients were extremely pleased. And let me tell you the reviews were correct. There was no pressure to buy just a new friend trying to help me decide what I wanted. Yes, what I wanted. By the time I bought my car I had Stephanie personal cell number and a new friend in the business! Actually every manager there came out to introduce themselves and welcome me to the Lexus family. Given the fact that I work ias a financial planner and provide my clients with exceptional service I was truly impressed with the entire team. More

1st Lexus We recently purchased a 2017 NX200t from Lexus of London. We had the pleasure of working with sales representative- Sue Vincent. Sue is very knowled We recently purchased a 2017 NX200t from Lexus of London. We had the pleasure of working with sales representative- Sue Vincent. Sue is very knowledgable about the features of the NX200t, answered all of our questions and didn’t make us feel rushed during the decision/purchasing process. Sue and the staff at Lexus of London are very professional and welcoming- I would recommend the Lexus of London team. Michelle T More

Great experience I had a great experience, the sales person who helped me was really approachable and knowledgeable. I was wasn't sure exactly what I was looking for b I had a great experience, the sales person who helped me was really approachable and knowledgeable. I was wasn't sure exactly what I was looking for but Rick was really patient and I didn't feel pressured into making a purchase. More

New Lexus Recently picked up my new IS350. Worked with Rick Watson who gave me all of the information I was looking for and the team was fantastic to deal with. Recently picked up my new IS350. Worked with Rick Watson who gave me all of the information I was looking for and the team was fantastic to deal with. Thumbs up to Lexus of London. More

Great Experience I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly wit I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly with a rental vehicle and called continuously for updates on when the vehicle would be ready for pick-up. Would highly recommend! More

5 DIAMOND SERVICE There are not enough words to express our gratitude to Stephanie and the team at Lexus of London. It was such a pleasure dealing with Stephanie! She w There are not enough words to express our gratitude to Stephanie and the team at Lexus of London. It was such a pleasure dealing with Stephanie! She went out of her way to make sure all of our needs were met at a timely fashion. Her friendly demeanor and professionalism made buying a car a painless process. I will definitely be recommending others to her. It was so refreshing to meet a person that truly takes enjoyment in meeting the needs of the customer in such an effortless and genuine way. Stephanie keep doing what you do best.... your passion for putting your customers first truly is appreciated and certainly does not go unnoticed. Your friendly smile lights up the room and certainly makes your customers feel at home and welcome each and everytime we see you!!! THANKS AGAIN FOR YOUR 5 DIAMOND SERVICE!!!!! It's greatly appreciated!! Mary Dicicco More

Great Experience and felt welcomed! I'm just an average Joe trying to see a how a luxury suv is like. The moment I walked into the dealer I receive a warm welcome from Sue unlike other l I'm just an average Joe trying to see a how a luxury suv is like. The moment I walked into the dealer I receive a warm welcome from Sue unlike other luxury dealers where they just stare at you. My Sale Rep. Sue is really informative and guide me through all the options there is to help me make the best choices to make my purchase. Definitely give Lexus London a try then you'll know what I mean. More

Great service..freindly and prompt Excellent dealership..bought a used RX 350 in Waterloo brought it to London for service from Woodstock. did not know the history of the car but Romeo Excellent dealership..bought a used RX 350 in Waterloo brought it to London for service from Woodstock. did not know the history of the car but Romeo Nissan quickly brought up the history of all service done. Recommended service updates and recommended and found necessary repairs required. Followups were done by Karen and new tires were ordered and recommended by Andy. very satisfied now that my used vehicle is up to date and like new. A comforting experience for a senior citizen. Well done!..Rick Rankine More

A GREAT SERVICE AND TEST DRIVE This is the first time that I went to LEXUS. It was very good test drive experience. The employee gave me enough information about the vehicles that I This is the first time that I went to LEXUS. It was very good test drive experience. The employee gave me enough information about the vehicles that I want to know. The service is great and very comfortable. The dealer is excellent and friendly. More