Lexus of London

Customer service and fair I have purchased or leased four vehicles from Lexus of London and my experience from Stephanie, our sales lady, Allan the Sales manager and Chris the I have purchased or leased four vehicles from Lexus of London and my experience from Stephanie, our sales lady, Allan the Sales manager and Chris the General Manager has been enjoyable and fair. Stephanie delivered the last vehicle leased just yesterday and she delivered it herself to Burlington. Now that is service and we commend the service, and dedication to her work. More

Attentive Purchased a certified Es 350. My salesperson, Rick Watson, was very attentive and professional. I would highly recommend the dealership for sales Purchased a certified Es 350. My salesperson, Rick Watson, was very attentive and professional. I would highly recommend the dealership for sales and service needs. More

Service Such a pleasant experience. All employees are so professional and so pleasant. They deserve two thumbs up and are proud to be part of what Lexus stand Such a pleasant experience. All employees are so professional and so pleasant. They deserve two thumbs up and are proud to be part of what Lexus stands for, In pursuit of perfection. More

Excellent Experience Sean was very knowledgeable about the RX350, which helped us realize that this was a great choice for our needs. When we picked up our vehicle he pati Sean was very knowledgeable about the RX350, which helped us realize that this was a great choice for our needs. When we picked up our vehicle he patiently reviewed the features and helped set up some of these items. Sean did an excellent job!! More

A welcoming, trusted family. The experience starts before we arrive at Lexus. The reminders on our e-mail regarding the maintenance of our two Lexus vehicles, the professional ye The experience starts before we arrive at Lexus. The reminders on our e-mail regarding the maintenance of our two Lexus vehicles, the professional yet friendly phone calls from John Braddon, our sales person as he is aware we are buying another Lexus this year. The slick sales brochures and vehicle presentations on our e-mails are appreciated as we select our next Lexus. Arrival at your London Lexus dealership is always so welcoming as we are greeted by familiar faces, and of course coffee and snacks. Everyone in your maintenance department has always been extremely knowledgeable, respectful of our opinions, concerns and questions. We trust their them implicitly. Lyndsi assisted us at our visit last Saturday and she was spectacular. Friendly, knows her stuff, such a pleasure to work with, and easy to deal with. We always get a beautiful loaner vehicle, which helps us choose our next car, and Romeo helps us transfer our shopping when we return to pick up our freshly washed, shining car. We have not needed any repairs to our Lexus loves, but your mechanics are above reproach. We have just one complaint -- Lexus of London has ruined us from ever purchasing a car from any other dealer, and your Lexus vehicles have taken away any option to purchase any other model. We continue to look but no one measures up. Thanks for spoiling us, we constantly brag about Lexus of London and our Lexus cars. More

Great place to choose your future car I chose Lexus London because I knew the sales representative Jack Ji is a really reliable person. After I approached the dealership and talked to Jack I chose Lexus London because I knew the sales representative Jack Ji is a really reliable person. After I approached the dealership and talked to Jack about my needs and budget. He immediately came up with certain options of the vehicle that could meet my needs. The purchase process took only 5 days and I am currently really satisfied with the new car. I appreciate the efficiency and professionalization of Lexis London and Jack In any case, I would love to suggest this dealership to others and looking forward to future purchases with Lexus London. More

Half of the Reason We Buy Lexus Products! We have been long-time Lexus owners and fans, but the service and the attention that we receive from the people at Lexus of London contributes a great We have been long-time Lexus owners and fans, but the service and the attention that we receive from the people at Lexus of London contributes a great deal to our enthusiasm for the brand. Not all Lexus dealerships treat their customers the way Lexus of London does. We own a second home in Florida and AVOID the dealership in our area. We try to schedule all maintenance to be done at Lexus of London. More

Great service Have been going to this dealership for over 15 years. Still with same car. Great customer service, very friendly staff. Always feel important. On Have been going to this dealership for over 15 years. Still with same car. Great customer service, very friendly staff. Always feel important. On time. Loaner car every time. Would never go anywhere else. Would never drive another car. More

8,000 km checkup The service area was ready to take my car when I arrived. They supplied me with a courtesy vehicle to use and completed everything within the timefram The service area was ready to take my car when I arrived. They supplied me with a courtesy vehicle to use and completed everything within the timeframe they quoted. The employees are so courteous and it is such a pleasure to go to this dealership. More

Always prompt and available! We have been dealing with Lexus of London for many years. We have owned 5 Lexus products and have no complaints about either the dealer or the produc We have been dealing with Lexus of London for many years. We have owned 5 Lexus products and have no complaints about either the dealer or the product. They are courteous and prompt with fitting us in for whatever reason is necessary. The staff are terrific. More