
Lexus of London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent Service I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed info I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed information about my car's service issues. My experience with any staff that I have ever dealt with over the years has been positive and I very much enjoy the comfortable atmosphere at Lexus of London! More
New car purchase Recently purchased new RX350 from the dealership. Sale was through Sue Vincent. I have engaged with her a number of times over the years and always fo Recently purchased new RX350 from the dealership. Sale was through Sue Vincent. I have engaged with her a number of times over the years and always found her to be friendly, well-informed and desirous of being helpful. This time was no exception. She promptly responded to questions and concerns raised on the telephone or by e-mail. Total professional. More
Fair, open treatment We visited this dealer to test drive a car. We were greeted and treated well. Sue took time on a cold day to walk us around a couple of the options we We visited this dealer to test drive a car. We were greeted and treated well. Sue took time on a cold day to walk us around a couple of the options we are considering. Test drive went well, with no pressure. She explained their pricing strategy. There was no hard sell, and polite follow up. Overall a very pleasant experience. More
Stephanie and Brian - 5 Stars!! Stephanie and Brian were exceptional to deal with. They effectively found the model I was looking at a competitive rate and had it ready in prestine c Stephanie and Brian were exceptional to deal with. They effectively found the model I was looking at a competitive rate and had it ready in prestine condition under a tight timeline. More
Amazing service I was having car troubles with my 2010 Hyundai Accent and I went to Stephanie for advice, she went above and beyond to ensure I was fully taken care o I was having car troubles with my 2010 Hyundai Accent and I went to Stephanie for advice, she went above and beyond to ensure I was fully taken care of. I appreciated feeling so welcome at Lexus, even though I do not have one. It's an amazing dealership and I would send anyone I know there. More
Great experience Sue Vincent was great and very knowledgeable not ready to buy but when I am I'll be back to see her and would recommend. Sue Vincent was great and very knowledgeable not ready to buy but when I am I'll be back to see her and would recommend. More
Incredible service everytime I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, i I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, integrity and care more about your loyalty than your money which is hard to find in today’s business landscape. I specifically want to call out Romeo who often goes above and beyond to accommodate my hectic schedule, and Karen and Henry who assisted me in my last visit. More
Outstanding service everytime We can never think of owning anything but a Lexus. Lexus of London is by far the best dealership and they provide exemplary five star service. We can never think of owning anything but a Lexus. Lexus of London is by far the best dealership and they provide exemplary five star service. Karen and team are superb. Peace of mind, everytime! More
Excellent service Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. More
No other dealership compares I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have every had with them is 5 stars. They are friendly, accomodating, considerate (always call if there is a change with the quote), and meticulous! I cannot say enough positive things about this dealership and the staff. Thank you Karen and Romeo! More