Lexus of London

Perfect Experience Stephanie treated me professionally and kindly. She knew exactly what I wanted and was extremely knowledgeable and efficient. Once I made my decision Stephanie treated me professionally and kindly. She knew exactly what I wanted and was extremely knowledgeable and efficient. Once I made my decision on the car the process to purchase was seamless. Best experience I have had purchasing a car. Everyone at the dealership made me feel very welcome. More

Excellent service They are very customer focused.. They go out of their way to help you. Their on line booking system works well, thumbs up to that. They are very customer focused.. They go out of their way to help you. Their on line booking system works well, thumbs up to that. More

Purchase of vehicle Purchased 2014 Rx 350 yesterday. Service rep. Romeo Nissan, Sales rep. Sue Vincent, and Vehicle delivery rep. Natalie Marsh were very generous and pro Purchased 2014 Rx 350 yesterday. Service rep. Romeo Nissan, Sales rep. Sue Vincent, and Vehicle delivery rep. Natalie Marsh were very generous and professional with my wife and I in handling and addressing our needs. Since we are 80+ it was quite a challenge to understand all the details, but we are confident that with their help we now have the info and if necessary the backup needed. The whole experience was very professional and we would recommend them to our friends. Thanks More

Excellent experience of getting a new car! Both Jack and Helen helped me get my first car of a Lexus 350rx this week. They are all nice and patient by explaining details of the car as well as p Both Jack and Helen helped me get my first car of a Lexus 350rx this week. They are all nice and patient by explaining details of the car as well as post purchase services. The car is amazing and the discount is huge. Definitely an excellent experience with them! More

Great service Great location and very great dealership. People are very nice and kindly. So far very happy with my car and saless has been very helpful Great location and very great dealership. People are very nice and kindly. So far very happy with my car and saless has been very helpful More

Execellent service and great staff I have dealt with the dealership for over two years. And I have always been amazed by the organized staff member and the services they provided. Alway I have dealt with the dealership for over two years. And I have always been amazed by the organized staff member and the services they provided. Always friendly and caring. I would definitely recommend this place to the friends around me. More

Routine service Everything well done. It was ust a routine service for less than $100 but the same attention as if it were thousands. Touch up of scratch on fender at Everything well done. It was ust a routine service for less than $100 but the same attention as if it were thousands. Touch up of scratch on fender at no chage was a nice touch More

Sue is a great salesperson We leased a Lexus IS 300 in 2016 from Sue and when we decided to upgrade to an RX 350 we went straight back to Sue as she is very knowledgeable and gr We leased a Lexus IS 300 in 2016 from Sue and when we decided to upgrade to an RX 350 we went straight back to Sue as she is very knowledgeable and great customer service skills. She understood what we were looking for and explained different options. She was very patient and supportive and in the end we were able to find the perfect RX350 for our family. When we picked up the car it was immaculate and Sue took the time to explain all the features in the SUV. Lexus is a great dealership and Sue is the number one salesperson to go to. Thank you. More

Always a great experience! Took my Lexus RX350 FSport3 in for service today. Always a great experience! Great service and the added bonus of a nice clean car inside and out : Took my Lexus RX350 FSport3 in for service today. Always a great experience! Great service and the added bonus of a nice clean car inside and out :) :) Very happy proud Lexus owner. And so very proud it was built right nearby in Cambridge, Ont. Thank you Lexus of London! More

Great Customer Service I never usually write these things but I was very impressed with the staff at Lexus and all the help that Rick Watson provided my husband and I. We ar I never usually write these things but I was very impressed with the staff at Lexus and all the help that Rick Watson provided my husband and I. We are looking to buy a new vehicle at the end of summer and Rick answered all of our questions and more! No pressure what so ever to buy a car just a very informative discussion. Rick you're amazing at your job! We visited other dealerships but now know who we will be dealing with. Thank you & see you soon :) More