Lexus of London

55 point inspection Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wron Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wrong!!! Not bad for a 2007. With GM products we constantly threw money at a 2005!!! Blech More

Love my RX350 What can we say, Sue is a wonderful, knowledgeable, efficient and friendly saleswoman!! Once we told her what we were looking for she was able to find What can we say, Sue is a wonderful, knowledgeable, efficient and friendly saleswoman!! Once we told her what we were looking for she was able to find exactly the perfect RX350 white with black interior that we wanted! We were instantly sold. Sue is a great person and one that we can both say will be a friend for life! You are very lucky to have her as one of your salespeople! More

Outstanding Customer Service Can't say enough about the level of service from Lexus of London and specifically, Rick Watson, who always made himself available or returned calls pr Can't say enough about the level of service from Lexus of London and specifically, Rick Watson, who always made himself available or returned calls promptly. He was great at making sure I understood everything throughout the process and patient with answering my many questions or concerns. This is a topnotch dealership that obviously cares about their clients and excels at providing great service. More

Stepping into First Lexus Amazing customer service from Rick Watson. All questions were pleasantly and knowledgeably answered and Rick was always willing to assist us. Dealing Amazing customer service from Rick Watson. All questions were pleasantly and knowledgeably answered and Rick was always willing to assist us. Dealing with Lexus of London was a truly pleasurable experience and I would highly recommend it to friends. Every detail of our transaction was handled with care and class. We appreciated the interaction with Chris, Allan, Liliana and Erica who made our Lexus experience top notch. We are thrilled to be driving a new Lexus NX and credit Rick Watson for his genuine caring customer service. More

Great customer service Purchasing a vehicle is a big decision for us. From the first contact through email, Stephanie was very accommodating, knowledgable , welcoming, and Purchasing a vehicle is a big decision for us. From the first contact through email, Stephanie was very accommodating, knowledgable , welcoming, and friendly. We've had our Lexus for a month now and I still feel comfortable emailing Stephanie with any questions. Thanks again Stephanie for the attention you provided us. More

Good service and nice cookies. I bought a second car at their place. Of couse, the price could be lower, but the car is fantastic. In the end, they made the car look like a brand ne I bought a second car at their place. Of couse, the price could be lower, but the car is fantastic. In the end, they made the car look like a brand new one! It is really amazing! More

Always a pleasure Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! I Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! It is service like no other! More

Absolute Phenomenal Service even for out of towners The attention, service, and patience along with educated and proper and correct information was supplied to me during the full 5 hours I was there. I The attention, service, and patience along with educated and proper and correct information was supplied to me during the full 5 hours I was there. I went in to inspect a used Lexus that I purchased at another dealer and they treated me as if I was their client from the beginning. Romeo's advice and knowledge was as reliable and stellar as the Lexus brand itself... and I don't live in the city, nor the province and I'm at least a 7.5 hour drive away. If I could give more stars I would. Thank you. More

staff at this dealership Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly Satisfied With Romeo Nissan in Service he totally goes above and beyond . Best Of any Dealership i have ever gone to. Last but not least Rhonda Concierge Is the friendliest Of any dealership I have Ever Been at over my Many years They have kept me there and Had me Stick with this dealership More

Amazing experience I recently visited the Lexus dealership of London in search of a new vehicle. I was welcomed as soon as I walked through the door. Everyone that worke I recently visited the Lexus dealership of London in search of a new vehicle. I was welcomed as soon as I walked through the door. Everyone that worked there was very friendly and made sure I was taken care of. Stephanie helped me look at all of the vehicles and explained in detail everything I needed to know. She was amazing! So happy I have found this dealership and Stephanie. I will be sending all of my friends and family to her if they ever need a car. More