Lexus of London

Great experience Jack and Helen are very helpful and professional. It’s my first car so I was very careful and got lots of questions. Jack and Helen were willing to li Jack and Helen are very helpful and professional. It’s my first car so I was very careful and got lots of questions. Jack and Helen were willing to listen to any concerns or questions and provided different options. We ended up getting a car that’s exactly what I was looking for. More

Bought new Lexus RX 350 Outstanding service from all sales staff. Treated with respect and a genuine caring starting with Alan Calvert and continuing with Rick Watson and Nat Outstanding service from all sales staff. Treated with respect and a genuine caring starting with Alan Calvert and continuing with Rick Watson and Natalie Marsh. We have dealt with Lexus for many years and have purchased 5 lexus vehicles. They have always worked hard to put together a fair deal. Their greatest strengths are their organization, friendly and personable manner, excellent knowledge about their vehicles and willingness to negotiate. They made our recent buying experience quite enjoyable and we would not hesitate to recommend them to anyone purchasing a new vehicle. More

An excellent experience all round. Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and s Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and so knowledgeable on the Lexus vehicles. A super fellow who gave us as much time as we needed with so much patience when helping us with our choice. We feel he went over and above in the treatment we received. We do have one issue but will talk in person to Rick when we meet up with him for our first service. We were introduced to Alan Calvert and the same is to be said for Alan, and then once we were ready to pick up our Lexus we were introduced to Natalie Marsh who was able to explain in full detail all the technical inclusions of our vehicle; she was amazing and nothing being too much trouble for her to explain. We felt as though these people were not just selling vehicles, but wanting to make sure their clients were happy and able to come back at any time, whether just to say hi and share in a coffee with them or to have their vehicle taken care of in the future. We would not hesitate to recommend London Lexus to any of our family or friends. More

Knowledgeable and professional We dealt with Sue Vincent and she was a delight. We bought a new Lexus and it was mostly her doing that stopped us from shopping further. Kylie Burrid We dealt with Sue Vincent and she was a delight. We bought a new Lexus and it was mostly her doing that stopped us from shopping further. Kylie Burridge in the finance department was also very professional. All in all the entire experience was top drawer. More

Great experience at Lexus of London Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we go Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we got the car we loved with a great deal....it was wonderful to deal with Kylie Burridge (financial service manager), Zaid Joudah, Romeo Nissana (service advisor), Allan Calvert (sales manager), and Chris Pinelli ( general manager). More

Patient and understanding I dealt with Natalie on one occasion, and simply wanted to thank her, for her conversation and positive remarks. She is professional and patient, and I dealt with Natalie on one occasion, and simply wanted to thank her, for her conversation and positive remarks. She is professional and patient, and hope to pop by and say hello soon. I can say so much more for such a small amount of time I got to know her. Lexus of London is very fortunate to have a worker like that. More

Fantastic experience This is my second time dealing with Lexus of London because the service here is outstanding. From the moment I walked in I was introduced to Rob who This is my second time dealing with Lexus of London because the service here is outstanding. From the moment I walked in I was introduced to Rob who was able to find the perfect car for me and make the whole purchasing experience super easy and pleasant. Rob is very friendly, professional and highly knowledgable, I highly recommend his services. If you decide on a Lexus ask for Rob to help you! More

Good and easy No hassles, car for me, ready when they said it would be, in and out in one day😃 all were pleasant and easy to deal with. No hassles, car for me, ready when they said it would be, in and out in one day😃 all were pleasant and easy to deal with. More

My best experience with a dealership I used to visit many dealerships and communicate with those salers. Jack is the most decisive man I ever met, which means it would be very direct and I used to visit many dealerships and communicate with those salers. Jack is the most decisive man I ever met, which means it would be very direct and quick to make his decision without any tootles. Helen, as his assistant, is very enthusiasic and careful. She taught me lots of nice tips which is pretty helpful for me. I like both of their styles. What a nice team! What a great purchasing experience! More

Above and beyond as always Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and frie Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and friendliness. Very convenient scheduling and loaner car options for us busy people that can't always do a M-F 9-5 appointment. I couldn't imagine taking my car anywhere else, even for the most routine maintenance. Highly recommended! More