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Lexus of London

London, ON

4.9
4,009 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,009 reviews

November 11, 2019

It was pleasure meeting kevin from sales. A wonderful person to talk to and learn about the Lexus car. He was very honest and informative it was my first visit to this dealership and will not be my last. More

by Amindahbour
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Always awesome! First, there are very few issues with a Lexus. Second, anytime there is one, it is dealt with on a timely, professional and enjoyable basis. I tell More

by carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Lexus of London Review My husband and I recently leased the Lexus RX from Lexus of London. This is the second car that we have leased and it is the dealership where we bring More

by Leeora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

First time purchasing and the experience was made simple without any unnecessary stress. Questions were answered and the sales department was very helpful in showing various available options on actual cars More

by NV
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Very clean facilities, equipped with a welcoming atmosphere with fantastic customer service. Sue Vincent is exceptional: she is exceedingly patient and cares to match the perfect vehicle to each cus More

by knuyten
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Larry Liang was very helpful. This is my first car and he helped me go through all the process of leasing a car. Thanks for speaking in mandarin to my parents. They felt confortab More

by Eugenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nathan b
November 07, 2019

Very friendly and polite person with professional skills , reliable and tries his best to help every customer at any time, never wrong contacting with Larry when u need a car! More

by Songlin
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Great service, competent and friendly staff. I have dealt with Lexus of London since I bought a used 2008 RX 350 in 2010. Tom Hiscott was my sales representative and he is a first class person. More

by CharliePratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum, Tom Hiscott
November 07, 2019

Winter tire issue I have always had great service at Lexus of London. Sales and service staff have been excelent to work with and service work has been great. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott, Shelby Chisholm
November 07, 2019

Alway Great Service Excellent Communication, Friendly Service . The service at Lexus of London has always been excellent. They have always done what they say there going More

by dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
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