Lexus of London

Top notch service I recently purchased and acquired my dream car, the Lexus NXH. We went to a local dealership and were not impressed with the level of service we rece I recently purchased and acquired my dream car, the Lexus NXH. We went to a local dealership and were not impressed with the level of service we received. We heard great things about Lexus of London and specifically, Rick Watson so decided to give it a try. We were greeted with open arms and received the best sales experience. Rick was patient, knowledgeable and made us feel comfortable with the entire experience. Lauren Rossini also assisted us with the financing portion and was a tremendous asset to that part of the process. When picking up my new vehicle, Rick explained everything very thoroughly. We then met with Nathan Butcher who showed me how to program everything in my new vehicle, explained the safety features and showed me how to download the Lexus app on my phone (which I'm loving). I would highly recommend Lexus of London. More

Exceptional Service, Very Gracious Managers and Staff Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, add-ons)--and was very warm and gracious all throughout. She was kind enough to promptly accommodate our inquiries, big and small (in person and by email)--and did all she could to help. Even gave us a personalised thank you note on behalf of the dealership, when we got our car. Jack, Allen, and Rick were also very kind, as we came to the dealership quite late on a late snowy Saturday afternoon; they accommodated us even beyond the dealership hours. I was also able to get a great referral from Jack for our car insurance. Nathan briefed on us on our vehicle the day we picked it up--and was also very friendly all throughout. Same with Stefanie, one of the managers, who came by to greet and thank us for our business. Lastly, Romeo from Parts was likewise very helpful in assisting us with our vehicle. All in all, their service and assistance went above and beyond! Would highly recommend this dealership. - Reinhard and Charmaine Uy More

Had a great service experience at Lexus of London. Shelby is an excellent service advisor who goes above and beyond. It is easy to recommend Lexus of London to family and friends. is an excellent service advisor who goes above and beyond. It is easy to recommend Lexus of London to family and friends. More

I went look for a new car today, and the gentleman that helped me was so nice and helpful. Very knowledgeable. Thanks for all the help. helped me was so nice and helpful. Very knowledgeable. Thanks for all the help. More

Allen patiently answered my questions and made me the most detailed offer. really did good job.Made me fall in love with lexus. Thank you. most detailed offer. really did good job.Made me fall in love with lexus. Thank you. More

Allen Zhang is so professional and friendly! Allen knows how to match your budget with a beautiful Lexus car! Great suggestions were provided, looking forward to work with him in the future. Allen knows how to match your budget with a beautiful Lexus car! Great suggestions were provided, looking forward to work with him in the future. More

A great dealer, tring to help customer hardly. Allen is a guy with patient. And good at selling cars and can really help us a lot. guy with patient. And good at selling cars and can really help us a lot. More

I love this sales for sure. He is very kind, friendly and patient. He knows what I need and give me great suggestions. I recommend him to you and he is nice man! patient. He knows what I need and give me great suggestions. I recommend him to you and he is nice man! More

Satisfied Customer Kevin was great to deal with! Thomas was excellent at wrapping things up for me, great sense of humour ;) and Lauren with the final visit. I was Kevin was great to deal with! Thomas was excellent at wrapping things up for me, great sense of humour ;) and Lauren with the final visit. I was sooo impressed with Nathan and his delivery run-through of the car, he should be in a sales office very soon !! Great work! Thanks to all ...love my new wheels !! More

Excellent service for over 35 years Working with Kevin and Sylvia was excellent. We have been leasing from Toyota-town for over 35 years. The service, the vehicles have always been the Working with Kevin and Sylvia was excellent. We have been leasing from Toyota-town for over 35 years. The service, the vehicles have always been the best for us. They have been professional, kind, working for us to have the best vehicle we would require at the time, the service department has also been excellent. We will continue to only lease/purchase our vehicles from Toyota-town/Lexus. We recommend to all our family how we get the best service from Toyota-town/Lexus. Keep us the great work Kevin and Sylvia. More