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Lexus of London

London, ON

4.9
3,595 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,595 reviews

September 17, 2019

best service Larry and Jack are friendly and helpful. Thank you for their patience. I will highly recommend them to my friends. it’s a wonderful experience with L More

by Tif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

Auto Purchase A great experience overall, Natalie Marsh has a wonderful personality combined with the knowledge and detail to attention in every way. The best deal More

by Bruce Lexus AA 2020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Marsh
September 15, 2019

Very Satisfied My husband and I were very satisfied with Larry's great service plus car's nice price. We will definitely come back in the future and recommend to ou More

by Zhifan Yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Great service, as usual. Great service plus great car detailing. Will definitely come back. Dealership is first rate in appearance, service and quality of work. We have purcha More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Great Customer Service Met with Rick Watson to discuss possible trade-in & purchase. I have heard many good things about Rick and I was not disappointed - he is a true profe More

by Sang Bin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2019

Emergency Visit Unannounced visit with flashing idiot lights. Service Advisor got Adam to troubleshoot and clearly explain situation. Said they could do work next day More

by IS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam from service garage, Shelby Chisholm
September 09, 2019

Satisfied service received! Good experience! Phone call made the deal, satisfied with the technical short show and the pre-delivery. My son may go to your dealership for another More

by Helmy
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

The Best of The Best From start to finish, Sales Person Natalie was so knowledgeable and professional with the purchase of my new car - I was very surprised to learn that More

by Nanny Janny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan, Natalie Marsh
September 04, 2019

New Car purchase This is a great dealership and Tom is an outstanding sales representative. He is extremely knowledgeable and shares his expertise in an easy going re More

by yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott, Jordan Hallman
September 03, 2019

An excellent dealership From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. More

by Gerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shelby Chisholm
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