Lexus of London

Exemplary !!!! I received my Lexus last Friday delivered to my door. The two gentlemen were amazing. Courteous and helpful. Tom Hiscott was the sales representative. I received my Lexus last Friday delivered to my door. The two gentlemen were amazing. Courteous and helpful. Tom Hiscott was the sales representative. Too bad he is retiring at the end of the year. He is simply the best and most helpful and respectful salesman that I have dealt with. His word can be trusted. Thank you so much for helping me receive a delivered vehicle that is truly beyond my expectation. I look forward to returning to Lexus of London for regular maintenance. The trip from Burlington will be worth it. The same can be said for Thomas Geeves ! Thank you for your patience, professionalism and sense of humour. I am truly impressed with the company. Hopefully this excellence will continue. More

Recent Service Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do al Romeo is very customer focused and goes above and beyond to ensure you are looked after. That said as there is not the backing Service Techs to do all the required work... I now need to return for work required under Warranty in January. More

Thank you for the excellent service experience. Even though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every s though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every step along the way. Thank you. More

Lexus of London Team The folks we met at Lexus of London were all very personable and friendly. They made our transaction very smooth and we couldn't be more happy with ou The folks we met at Lexus of London were all very personable and friendly. They made our transaction very smooth and we couldn't be more happy with our new car. More

Service Par Excellence I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to sa I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to satisfy my needs despite being very busy as indicated by the number of vehicles in for service including winter tire switch-overs. Thank you so much!! More

Extremely satisfied once more I recently took delivery of a 2020 RX. (A quick thank you to Jordan for the great orientation session) This is my fifth RX and my only disappointmen I recently took delivery of a 2020 RX. (A quick thank you to Jordan for the great orientation session) This is my fifth RX and my only disappointment is hearing Tom is retiring at the end of this year! He has always been a pleasure to deal with. He is a fair and decent person, possessing the qualities you hope for when doing business. Unfailingly positive and accommodating, he will be missed - and we go all the way back to his Volvo days. I wish him all the best in his retirement. More

Excellent service! Friendly , pleasant and a willingness to help. Great personality, knowledgable and a terrific asset for Lexus London. I will request her assistance on Friendly , pleasant and a willingness to help. Great personality, knowledgable and a terrific asset for Lexus London. I will request her assistance on my next service visit. Thanks Shelby. More

Thank you very much for your professional and warm service,I had a great experience at your shop. I am glad that I bought my first car in Canada from your shop. service,I had a great experience at your shop. I am glad that I bought my first car in Canada from your shop. More

Three times the charm Picked up my new 2020 NX300 today. Loved my 2017 so getting a new one was an easy choice. I have worked with Rick Watson three times now (twice for Picked up my new 2020 NX300 today. Loved my 2017 so getting a new one was an easy choice. I have worked with Rick Watson three times now (twice for myself and once for my father). Exceptional service every time. Had the pleasure of meeting Nathan Butcher today who walked me through all the new features on my 2020 and answered all of my questions. Thank you both for another lovely experience at London Lexus. More

Really good service with passion😊 I'd like to introduce him to my other friends. Help me a lot and he did everything he can to meet my needs him to my other friends. Help me a lot and he did everything he can to meet my needs More