Lexus of London

Great experience for buying the new car there and people are really nice and good service.It is a good deal giving us too. Thank you ! are really nice and good service.It is a good deal giving us too. Thank you ! More

Our second Lexus but first brand new vehicle ever The one we traded in on this purchase/lease was a 17 year old Lexus ES 300 that still had lots of life in it, However we were ready to make the switch The one we traded in on this purchase/lease was a 17 year old Lexus ES 300 that still had lots of life in it, However we were ready to make the switch to a hybrid crossover and felt the UX 250h was perfect for us. Sue and Lauren both did an excellent job of guiding us through this, answering our numerous questions about the vehicle and the leasing process. The fact that this took place during the COVID-19 pandemic made their service all the more exemplary. More

We purchased a new SUV with Rick and were more than happy with the level of service. He went above and beyond to make sure we were comfortable with everything. I would highly recommend him. with the level of service. He went above and beyond to make sure we were comfortable with everything. I would highly recommend him. More

This is the second vehicle I purchased from Lexus of London and I was more than pleased with the service provided by Rick and Lauren. They were both very helpful and informative and made sure that I was London and I was more than pleased with the service provided by Rick and Lauren. They were both very helpful and informative and made sure that I was completely satisfied with my purchase. Would highly recommend. More

Great service from Rick. He made the whole trade in / purchase process easy and painless. This is my third purchase from the combined Lexus / Toyota dealership. purchase process easy and painless. This is my third purchase from the combined Lexus / Toyota dealership. More

It was a pleasure This was my first time buying a vehicle by myself, Kevin made it very comfortable for me. Thomas was very nice as well. Thank You This was my first time buying a vehicle by myself, Kevin made it very comfortable for me. Thomas was very nice as well. Thank You More

Sue Vincent I was totally satisfied with the professional assistance provided by Sue Vincent. Since I drove from Kitchener to the London dealership and received a I was totally satisfied with the professional assistance provided by Sue Vincent. Since I drove from Kitchener to the London dealership and received a most welcome salesperson who was prompt and very knowledgeable of their line of vehicles made the whole purchase very satisfying. All in all I was very satisfied not only with my vehicle I chose but also in the manner I was treated. More

Just purchased another Lexus always happy with service and my salesman Kevin Gittens was awesome very professional and prompt with the appointments and keeping me informed and my salesman Kevin Gittens was awesome very professional and prompt with the appointments and keeping me informed More

Wonderful experience purchasing our new car! We were looking for our new, sporty “fun” car. Everyone we dealt with at Lexus was positive, informative and personable. Sue Vincent went the extra d We were looking for our new, sporty “fun” car. Everyone we dealt with at Lexus was positive, informative and personable. Sue Vincent went the extra distance to help us in the process supplying us with information and knowledge about the car, the process and our options. We also enjoyed the dealership works as a team. True professionals. By the way, we are loving our car! More

I have been a loyal BMW customer since 2003 with 3 vehicles purchased despite the consistent negative experience in their service department. I finally had enough and was recommended to consider a Le vehicles purchased despite the consistent negative experience in their service department. I finally had enough and was recommended to consider a Lexus IS 350. The sales person, Rick Watson, was very kind, patient, friendly and did not pressure me at all. He provided all the information I needed to make a decision, was accomodating with my hectic schedule and was generally a pleasure to interact with. After learning more about what to expect from the Lexus service experience, I am very hopeful that the BMW frustration days will be replaced with a much more satisfying experience! That hope was strengthened after talking to Carmen at service reception! More