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Lexus of London
London, ON
4,017 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,017 reviews
November 26, 2021
Have dealt with this Lexus dealership for many years. Would not go anywhere else. Service is wonderful!! Would not go anywhere else. Service is wonderful!! More
by carolrichmond26
November 26, 2021
Larry was patient and professional and gave me a lot of knowledge. Learned a lot and helped me find the right vehicle for me. Preparing materials helped a lot and the application went smoothly. He is a ver knowledge. Learned a lot and helped me find the right vehicle for me. Preparing materials helped a lot and the application went smoothly. He is a very nice and competent salesperson. More
by duanjingjing2557
Employees Worked With
November 25, 2021
Karen Campbell provides an exceptionally wonderful service to me at Lexus of London. Everyone in this dealership is professional, experienced and pleasant to customers. service to me at Lexus of London. Everyone in this dealership is professional, experienced and pleasant to customers. More
by Yuanjie Xiang
Employees Worked With
November 25, 2021
Adam McCallum it is such an amazing person, very professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond! Thank you so much for orchestrating such a perfect detail on my truck! This dealership is amazing I used to work here a while back and every time I walk in it feels like a family. They truly set the World Standard on Quality! Clinton Micallef November 25, 2021 More
by Clinton Micallef
Employees Worked With
Other Employees :
Adam McCallum, Peter Lovenjack, Adam Mann
November 24, 2021
Very good, very good, very professional, very gracious, very friendly, very gentle very ok ok very friendly, very gentle very ok ok More
by baiyang yan
Employees Worked With
November 24, 2021
My first time at this dealership and what an amazing experience it was. Quick, efficient and no nonsense service. Two thumbs up. experience it was. Quick, efficient and no nonsense service. Two thumbs up. More
by shamimmalik
Employees Worked With
November 24, 2021
Very easy, good friendly and professional service. First time buying a Lexus, so far so good! time buying a Lexus, so far so good! More
by Cleo
Employees Worked With
November 23, 2021
Very easy, efficient and friendly service. Received a shuttle back home and was offered one when my vehicle was ready. shuttle back home and was offered one when my vehicle was ready. More
by JL
November 23, 2021
Excellent dealership to work with; friendly, knowledgeable, and professional staff to discuss my automobile options and needs with. Jordan Skellett was my sales associate and I found him to be f knowledgeable, and professional staff to discuss my automobile options and needs with. Jordan Skellett was my sales associate and I found him to be forthright, caring and extremely knowledgeable about the Lexus brand and why it would work for my daily needs...especially when compared to other dealerships/models in the price range. I could not ask for a nicer individual to work with and will highly recommend Jordan to my family, friends, and neighbours. Thank you Jordan for taking the time to meet with my wife and I during our visit and I look forward to continuing to work with you again to discuss our next Lexus vehicle! Thanks again! More
by Nicholas
Employees Worked With
Jordan Skellett
