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Lexus of London
London, ON
3,598 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,598 reviews
June 24, 2021
Excellent experience for buying new cars here. Very good service and people. The price is also competitive. Will be loyalty customer for this dealer forever. service and people. The price is also competitive. Will be loyalty customer for this dealer forever. More
by 609xiaoqiao
Helpful June 24, 2021
Larry is a nice seller, he helps me to compare the price and choose the best one for me. I will recommend my friends to come here when they need a car. I was very happy to know about Toyota Town from Larry. and choose the best one for me. I will recommend my friends to come here when they need a car. I was very happy to know about Toyota Town from Larry. Thank you! More
by fengjiaxin
Employees Worked With
June 23, 2021
Lexus of London is a pleasant Dealership to visit .All personal are very professional and ready to help you. Specifically, Dale Craig and Karen Campbell in the Service Dept.will explain in detail what se personal are very professional and ready to help you. Specifically, Dale Craig and Karen Campbell in the Service Dept.will explain in detail what service is required on my RX 350. I strongly recommend Lexus of London to everyone. More
by emachuletz
June 23, 2021
June 22, 2021
It was wonderful experience to buy a car from Lexus of London dealership. All personal of this dealership is very nice and helpful. Jordan Skellett is great sales person funny, thoughtful and helpful with London dealership. All personal of this dealership is very nice and helpful. Jordan Skellett is great sales person funny, thoughtful and helpful with exceptional customer service. All documents was already prepared . Within short period of time we ( Elena and Gene ) owe the car. To faster hit the road Jordan ask Cameron Stevens delivery specialist to help with electronic , navigation and phone installation. Cameron is a great guy. I would definitely recommend this dealership to my friends. More
by gene ma
Employees Worked With
Jordan Skellett
June 22, 2021
At Lexus of London, the service and advice was outstanding. I was treated warmly and respectfully, as if I had been a long term client, even though it was my first time walking through the door. outstanding. I was treated warmly and respectfully, as if I had been a long term client, even though it was my first time walking through the door. I highly recommend Lexus of London, to be sure. More
by rpeltz
June 22, 2021
They know what they are doing and provide excellent service. The bill was appropriate and fair. service. The bill was appropriate and fair. More
by Lash
Employees Worked With
Cameron Stevens helped me big time with the managing of my AC system and the phone. Very pleasant young man!, CARMEN Jones
June 19, 2021
My wife and I attended Lexus of London to test drive a 2021 RX 350 . It was a pleasure dealing with sales and leasing specialist Larry Liang. He was both knowledgeable and professional . I will be recomme 2021 RX 350 . It was a pleasure dealing with sales and leasing specialist Larry Liang. He was both knowledgeable and professional . I will be recommending Larry to all my friends and family members. More
by Cam
Employees Worked With
June 18, 2021
Nice persons with great services， help customers solve everything before and after purcasing, lower rate on the car, try their best to make a win-win everything before and after purcasing, lower rate on the car, try their best to make a win-win More
by john
Employees Worked With
June 18, 2021
Have been with Lexus for years , the service is always great. The staff no matter which department are always very pleasant, considerate and efficient and appear to really enjoy their employment there. great. The staff no matter which department are always very pleasant, considerate and efficient and appear to really enjoy their employment there. They always when asked will go out of their way to help load parcels into your car or explain anything you want to know. More
by diane 123
Employees Worked With
