Lexus of London

I was first introduced to Romeo during the delivery of my RX350 August 5, 2022. Romeo booked my 1600 km check up. He quickly answered a few questions I had. After only a few short minutes talking with Ro RX350 August 5, 2022. Romeo booked my 1600 km check up. He quickly answered a few questions I had. After only a few short minutes talking with Romeo, I had no doubt that I will always be in the best care at Lexus. Thank you Romeo for making my Lexus experience so amazing. Yourself and Rick have treated me like royalty. Im grateful to you both for the seamless care you provide. Thank you for valuing me not only as a customer but as a person. I know my future service appointments will be in the best care possible with you as my service advisor. Congrats Lexus for having two outstanding employees. They represent the Lexus brand perfectly. More

Rick is amazing. I purchased my RX350 with his assistance 36 days ago. Today, I ordered my second from him (hybrid model). After chatting for literally a minute, I fe I purchased my RX350 with his assistance 36 days ago. Today, I ordered my second from him (hybrid model). After chatting for literally a minute, I felt as though I had known Rick my whole life. The warmth of his smile, combined with his knowledge and patience provides an outstanding and seamless experience. I am honoured to have Rick as my sales person. Service is exceptionally important to me. I can definitely say the service I received made me feel like royalty. From Rick as my sales guy to Romeo as my service advisor. These two guys made me feel valued, not just as a customer but as a person as well. I know I am in excellent care with both of these guys. My most sincere thank you to both Rick and Romeo. My experience at Lexus because of these two has been second to none. Thank you from the bottom of my heart. Dawn MacKay More

Responsive, fair, efficient and professional is how to best describe our experience with Jillian and Lauren of Lexus of London. We were very impressed with the team and how well they coordinated our requ best describe our experience with Jillian and Lauren of Lexus of London. We were very impressed with the team and how well they coordinated our requirements and took the time to answer all of our questions and there were many. very impressive team and facility. More

Lexus Of London exceeded my expectations. Upon arrival, I was greeted by Jillian who represented the brand with professionalism, kindness, and knowledge of the Lexus products and services. Upon arrival, I was greeted by Jillian who represented the brand with professionalism, kindness, and knowledge of the Lexus products and services. Jillian gave us a thorough overview of all of the trim levels that I was interested in and provided recommendations on which vehicle would be best for my lifestyle. After the test drive, I was shown around the dealership and an overview of the different advantages of purchasing from the dealership. She also gave me detailed pricing on a brand new lease, which helped me narrow down my options. I appreciate the service that I was given here and have recommended Jillian and Lexus of London to my network. More

Jordan was very new when I purchased my vehicle from him. He was honest and upfront about not yet being an expert and when he couldn’t answer a question he found someone who could. His approach was low press He was honest and upfront about not yet being an expert and when he couldn’t answer a question he found someone who could. His approach was low pressure and very respectful. More

Although I couldn't buy a car from this dealership because I had a certain budget to work with and Lexus London doesn't have one within the range. However, Jillian has been in touch continuously, keep because I had a certain budget to work with and Lexus London doesn't have one within the range. However, Jillian has been in touch continuously, keeping me informed with inventory, quick to get back and I never felt unwelcome despite I had a restrict budget. I truly appreciate Jillian Cook for the support, cooperation, friendliness I have received. I will surely reach out to Jillian for my future requirement firsthand. Thank you Jillian. It was a pleasure e-meeting you. More

Larry is fantastic and knowledgeable. He helped me to find the suitable car for me. He helped me to find the suitable car for me. More

Excellent service at Lexus of London. Professional, helpful, and they go out of their way to help if they can. Awesome job guys! Professional, helpful, and they go out of their way to help if they can. Awesome job guys! More

Excellent, Satisfied, Happy Happy! Very helpful, Best Service (customer), Going extra mile for customer satisfaction. Very helpful, Best Service (customer), Going extra mile for customer satisfaction. More

Allen is professional, kind and funny. He made my car purchase experience enjoyable. I recommend Allen’s service to anyone looking to buy a car. He made my car purchase experience enjoyable. I recommend Allen’s service to anyone looking to buy a car. More