Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
4,236 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,236 reviews
March 01, 2023
Really impressed with the courteous, knowledgeable and presentation at Lexus of London. Well done to your team presentation at Lexus of London. Well done to your team More
by Bmac1980
Employees Worked With
March 01, 2023
Best dealership by far. Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my ca Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my cars that I've purchased through Lexus. Would not go to another dealer. Thank you so much for being great in all you do for your customers! More
by drexseabs
February 24, 2023
Everyone is professional and very organized. Very knowledgeable of product and service. Will trust this dealership for vehicle maintenance. Thank you Very knowledgeable of product and service. Will trust this dealership for vehicle maintenance. Thank you More
by Barb
February 23, 2023
Larry provide all the excellent service for me. Professional knowledge about car business and kindly. Professional knowledge about car business and kindly. More
by X. C
February 22, 2023
Great service, felt warmth of personalized service. Thanks for providing service that met my needs. Thanks for providing service that met my needs. More
by faraisong@hotmail.com
Employees Worked With
February 21, 2023
The dealership was lovely and clean. Couldn't ask for a better sales person than Jillian, she was amazing. Couldn't ask for a better sales person than Jillian, she was amazing. More
by burleighbunch
Employees Worked With
February 20, 2023
Truly grateful for Lexus. I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opi I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opinion!! Thank you Rick! Would buy another Lexus tomorrow from you if I had to. Thank you for answering all my questions. You've made the experience amazing! Best dealership by far! More
by drexseabs
Employees Worked With
Other Employees :
Lauren Rossini
February 17, 2023
Being the first time here for service, the staff were amazing and very accommodating. All my questions were answered and felt very confident my vehicle was well taken care of. amazing and very accommodating. All my questions were answered and felt very confident my vehicle was well taken care of. More
by Cheryl
Employees Worked With
February 17, 2023
Consistently meets and exceed my expectations . Staff is very welcoming and knowledgeable. All in all a very positive experience. Staff is very welcoming and knowledgeable. All in all a very positive experience. More
by Barb
