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Lexus of London

London, ON

4.9
4,159 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,159 reviews

April 13, 2023

We’ve had 4 Lexus products. The reliability, low cost of servicing is surprising. Everyone is friendly and efficient. We will continue to have our cars serviced by Lexus until t More

by Monty Mitchell
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

It is rare that we rate any experience 5-star, so for this Lexus Dealership AND every single staff we interacted with, to receive 5-star too, is an exception. From the moment Allen Zhang met us, he was More

by Ed
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Zhang, Allen Zhang, Thomas Geeves
April 06, 2023

Allen is the best slaes. i bought 5 car in Lexus of london,there have great survive. More

by V.I.P
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zhang, Jack Ji, Allen Zhang
April 05, 2023

Allen is a very professional and friendly salesman. I am very satisfied with the experience of buying NX350 this time. More

by kurisu
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
April 04, 2023

Always great to use Lexus of London when its needed. Their service advisor Karen Campbell is extraordinary! More

by Jason
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Our experience with Rick was excellent! !!totally 10 out of 10!!! Professional, helpful, reliable, friendly, patient. I definitely would recommend Rick and when it's going to be time for up More

by VikiB
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Rick was a great salesman. He explained any questions we had and was very knowledgeable, polite and I feel he would make himself available to us in the future if we have any c More

by Betty Lou Graydon
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Very nice facility with great service. Kevin Kittens and Karen in service are a pleasure to work with, very thorough and knowledgeable. We appreciate you too Kevin! More

by Princess Leia
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gittens
March 31, 2023

I bought a Lexus from this dealership & my the experience was great BUT the experience with Jordan Skellett (my rep) was 100% INCREDIBLE! They bent over backwards and even delivered the car to me in Toron More

by Paul Zikopoulos
Recommend Dealer
Yes
Employees Worked With
Jordan Skellett
March 31, 2023

My experience with Rick and the team at Lexus of London was excellent! Rick was a great help and answered all my questions quickly! He made the process so seamless and I was highly satisfied with eve More

by Coreyillman30
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Geeves
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