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Langley Chrysler

Surrey, BC

3.9
575 Reviews
In 1971, the Trotman family opened our flagship store, Langley Chrysler. Today, over 40 years later, Langley Chrysler remains family-owned-and-operated as a member of the Trotman Auto Group. With Brad Trotman at the helm, Langley has become one of Canada's largest and fastest growing Chrysler dealerships. Our customers are our business. At Langley Chrysler, we focus on the customer experience to make your time with us as comfortable and convenient as possible. We go above and beyond standard dealership amenities; we have two massage chairs, a popcorn machine, a full coffee and tea corner, and a kids' play center to keep young ones busy. At Langley Chrysler, we're committed to a better community. Every month, staff members attend our Monthly Jeans Day luncheon to support donations for the Langley Memorial Hospital.
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19418 Langley Bypass

Surrey, BC

V3S 7R2

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Showing 575 reviews

April 12, 2017

2013 Jeep Sport My experience at your dealership was great, fast and respectful. There was no pressure from the salesman, Steve Gorrill worked hard to get me what I w More

by Hockey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wilson, Darcy Greig, Steve Gorrill
April 10, 2017

Great experience! It was the quickest and easiest big ticket purchase I've made in a long time. Would highly recommend Langley Auto Loans and Langley Chrysler any time! More

by NikkiDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lani Calwell
April 08, 2017

Yucan makes the new jeep owner the learning curve smooth I like to say few words about my new car purchase experience with this dealership. As a customer from north shore, I totally don't mind to travel over More

by Chase Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yucan Tang
April 07, 2017

Very happy to buy a jeep from this dealer I bought my 2012 Jeep Grand Cherokee last month, The salesman was Mr. Tang,Yucan. He is a very nice guy,very professional.It was a very pleasure exper More

by kimwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yucan Tang
April 07, 2017

Happy buying Happy Driving Thanks Mr. Tang. I appreciate your friendly and professionally advice to help me buying my ram 1500 rock. I'm so happy to drive it. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yucan Tang
April 06, 2017

nice dealer Yucan is a very responsible and energetic man. When I have any problem or questions about the vehicle, he always reply me in time and give me suggesti More

by xiaoxiao123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yucan Tang
April 04, 2017

First experience,, never going back Today was my first experience with the Langley Chrysler service department and I will never be going back, my business will be taken elsewhere. My ex More

by mikal18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Grohmann
Apr 07, 2017 -

Langley Chrysler responded

Thank you for bringing your concerns to us mikal18. We appreciate the feedback and are sorry that you didn't experience they kind of service that we pride ourselves on. We don't want this to be the lasting impression of our dealership and would appreciate the chance to make it right and to find out how to do a better job in the future. Would it be possible to get you to private message us your contact info so I can get our service manager to contact you directly regarding this? Thanks!

Apr 07, 2017 -

mikal18 responded

I'm unsure how to PM you, but I am open to some dialogue about my experience.

March 22, 2017

Amazing service We would like to thank Heinz Zahn for being an amazing service. So knowledgeable he definitely know his vehicles. We appreciate all you help. Warm More

by Karl and Cisca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heinz Zahn
March 09, 2017

ignored bought a 2016 ram 3500 dually new from this dealer. brought it back with 600km on it for a bad vibration when on highway. Went for a drive with chief More

by ignored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norm Murn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service dept mechanic Grant, Steve Wilson
March 01, 2017

Thanks for the Jeep Wrangler Rubicon! Steve Gorrill recently sold me a 2016 Jeep Wrangler Rubicon and I couldn't be more happier with his service and Baeli for making the financing a smoot More

by Lamond
Recommend Dealer
Yes
Employees Worked With
Baeli Scouten, Steve Gorrill
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